Shontaya Catchings
Urbana,IL
Summary
Well-qualified case management professional skilled at directing clients through career planning steps and helping to build vocational strengths. Proficient in diverse program services and the current employment market. Well-organized and hardworking planner looking for a challenging position.
Overview
4
4
years of professional experience
Work History
Unit Treatment Rehab Specialist
Rosecrance Treatment Center
Champaign, IL
11.2023 - Current
- Assisted clients with developing appropriate coping strategies for dealing with issues such as anger, stress, substance abuse, and depression.
- Maintained current documentation related to treatment plans and progress notes according to HIPAA guidelines.
- Attended professional conferences and workshops in order to stay abreast of new developments in the field of substance abuse and mental health treatment.
- Promoted healthy lifestyle choices among clients by providing education on nutrition and physical activity habits associated with improved overall wellbeing.
- Documented and filed patient health reports and charts.
Sober Living House Manager
Kalimba
Urbana, IL
05.2023 - Current
- Developed and implemented house rules and regulations to ensure safety, order, and adherence to the facility's mission statement.
- Created an atmosphere of respect in the home by providing a safe environment for all individuals living there.
- Monitored medication use among residents to ensure proper dosage levels were being taken according to physician orders.
- Served as a mentor and role model for all individuals living in the sober living home.
- Conducted random drug screenings on site per facility policy guidelines.
Quality Control Inspector
Silgan Holdings
Champaign, IL
03.2023 - 11.2023
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
Medical Receptionist/Call Operator
Christie Clinic, Internal/Family Medicine
Champaign, IL
02.2020 - 05.2022
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Education
Certificate in Medical Terminology - Medical Terminology
Parkland College
Champaign, IL12-2020
Certified Pharmacy Technician - Pharmacy Technology
University of Antelope Valley
Lancaster, CA03-2009
High School Diploma -
Antelope Valley High School
Lancaster, CA05-2002
Skills
- Substance abuse treatment
- Active Listening
- Problem-Solving
- Individual Counseling
- Excellent Communication
- Professional Demeanor
- Team Collaboration
- Decision-Making
- Multitasking
- Time Management
Timeline
Unit Treatment Rehab Specialist
Rosecrance Treatment Center
11.2023 - Current
Sober Living House Manager
Kalimba
05.2023 - Current
Quality Control Inspector
Silgan Holdings
03.2023 - 11.2023
Medical Receptionist/Call Operator
Christie Clinic, Internal/Family Medicine
02.2020 - 05.2022
Certificate in Medical Terminology - Medical Terminology
Parkland College
Certified Pharmacy Technician - Pharmacy Technology
University of Antelope Valley
High School Diploma -
Antelope Valley High School
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