Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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SHONTE L. ALEXANDER

HOUSTON

Summary

Adept Warehouse Forklift Operator with a track record of enhancing efficiency at Dollar General and FedEx Ground by expertly managing inventory with RF scanner technology and ensuring warehouse safety. Demonstrates exceptional organizational skills and a fast-learning ability, contributing to team success and quality control. Skilled in forklift operation and adept at adapting to change, consistently exceeding employer expectations.

Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Package Handler

FedEx Ground
05.2025 - Current
  • Detail-oriented Package Handler with over 5 years of experience in fast-paced warehouse environments.
  • Proficient in operating forklifts and other warehouse equipment to ensure efficient and safe material handling.
  • Experienced in accurately processing incoming and outgoing shipments while maintaining inventory accuracy.

Warehouse Forklift Operator

Dollar General
06.2023 - 04.2024
  • Utilized RF scanner technology to accurately locate product in the warehouse for picking activities.
  • Maintained accurate inventory records by scanning items into computerized inventory system as necessary.
  • Operated pallet jacks and MUOP forklift safely when transporting large loads with forklift through tight spaces within the facility.
  • Operated a variety of powered industrial trucks, including stand-up and sit-down forklifts, to transport product throughout the warehouse.

Package Handler Trainer

FedEx Ground
07.2020 - 05.2023
  • Used hand-held scanners and physical logs to accurately track item movements over 1000 packages per day.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assisted Quality Assurance with address corrections during busy periods, improving warehouse efficiency.
  • Worked within tight deadlines and fast-paced atmosphere, especially during peak season.
  • Loaded and unloaded packages from trucks, consistently meeting deadlines.

Seasonal Package Handler

UPS
09.2021 - 12.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Unblocked conveyor system to maintain flow of goods.
  • Loaded package containers onto forklifts and transported them into packaging areas.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Medicare Insurance Product Analyst

Memorial Hermann Hospital
03.2017 - 01.2019
  • Collaborated closely with cross-functional teams, including sales, marketing, finance, engineering and operations.
  • Distributed and created brochures, pamphlets and signage to promote product or service.
  • Assisted in creation, development, and implementation of department and project-related templates.
  • Implemented standards for document control such as version control and system security protocols.

Document Control Specialist

Medix Staffing
03.2016 - 03.2017
  • Developed and implemented document control processes to ensure accuracy and completeness of documents.
  • Provided training on the use of document control systems to staff members.
  • Collaborated closely with other departments to ensure timely delivery of documents.
  • Strong understanding of version control and the importance of maintaining accurate records for project success.

Education

Bachelor of Business Administration - undefined

Texas A&M-Commerce
Commerce, TX
09.2025

Dipoma - undefined

Caddo Mills High School
Caddo Mills, TX
05.2002

Skills

  • Great Customer Service
  • Extremely Fast Learner
  • Team Player
  • Advanced Microsoft Skills
  • Extensive knowledge of Front Office coordination
  • Able to Wear Multiple Hats
  • Forklift Operation
  • Warehouse Safety
  • Pallet Jack Operation
  • Heavy Lifting
  • OSHA compliant
  • Organizational Skills
  • Adaptable to Change
  • Quality Control
  • Loading and unloading

LANGUAGES

ENGLISH Native

Timeline

Package Handler

FedEx Ground
05.2025 - Current

Warehouse Forklift Operator

Dollar General
06.2023 - 04.2024

Seasonal Package Handler

UPS
09.2021 - 12.2021

Package Handler Trainer

FedEx Ground
07.2020 - 05.2023

Medicare Insurance Product Analyst

Memorial Hermann Hospital
03.2017 - 01.2019

Document Control Specialist

Medix Staffing
03.2016 - 03.2017

Bachelor of Business Administration - undefined

Texas A&M-Commerce

Dipoma - undefined

Caddo Mills High School