Shonte Schooler

Built customer loyalty and retention by delivering excellent shopping experiences.

• Established team priorities, maintained schedules and monitored performance.
• Cross-trained existing employees to maximize team agility and performance.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Ranked among top sales performers, Exceeding annual sales goal by 104%

• Bolstered customer retention by creating and relaying unique discount options and inspiring interest in new product lines.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Professionally applied makeup to clients for productions and performances.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
• Developed strong rapport with customers and created positive impression of business.