Summary
Overview
Work History
Education
Timeline
Generic

Shontel Baker

Augusta,GA

Summary

Punctual individual enthusiastically handling activities of Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

Private Caregiver

All Around Heartfelt LLC
11.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.

Seasonal Driver

UPS Distribution Center
10.2023 - 12.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

PCA

CSRA Private Duty
04.2021 - 04.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.

Quality Technician

Ryder Logistic Incorporation
06.2019 - 02.2020
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed thorough inspections of incoming materials and outgoing products.

PCA

Comfort Keepers
06.2019 - 01.2020
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.

Warehouse Worker

Select Staffing Agency
01.2018 - 05.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 25 pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed general housekeeping and cleaning tasks.

In-Home Caregiver

IHSS
04.2002 - 03.2018
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.

Data Entry Clerk

Pride Staff Agency
01.1996 - 12.2002
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Located and corrected data entry errors and reported to management.
  • Added documents to file records and created new records to support filing needs.
  • Scanned documents and saved in database to keep records of essential organizational information.

Food Sorter

Food Bank Of Southern California
06.1995 - 06.1996
  • Maximized productivity by multitasking between various responsibilities as needed during peak hours or staff shortages.
  • Reduced wait times for guests by swiftly clearing tables after use and preparing them for new arrivals.
  • Assisted cooks in gathering, mixing and storing food ingredients.

Education

GED -

Augusta Technical College
Augusta, GA.
08.2024

Certificate - CNA/HHA

Compton Community College
Compton, CA
11.2010

Certificate - Medical Insurance Billing And Coding Specialists

Maric College
Carson
02.2004

High School Diploma -

Willian J Reid
Long Beach, CA
06.1996

High School Diploma -

Wilson High School
Long Beach, CA
06.1995

Timeline

Private Caregiver

All Around Heartfelt LLC
11.2023 - Current

Seasonal Driver

UPS Distribution Center
10.2023 - 12.2023

PCA

CSRA Private Duty
04.2021 - 04.2022

Quality Technician

Ryder Logistic Incorporation
06.2019 - 02.2020

PCA

Comfort Keepers
06.2019 - 01.2020

Warehouse Worker

Select Staffing Agency
01.2018 - 05.2019

In-Home Caregiver

IHSS
04.2002 - 03.2018

Data Entry Clerk

Pride Staff Agency
01.1996 - 12.2002

Food Sorter

Food Bank Of Southern California
06.1995 - 06.1996

GED -

Augusta Technical College

Certificate - CNA/HHA

Compton Community College

Certificate - Medical Insurance Billing And Coding Specialists

Maric College

High School Diploma -

Willian J Reid

High School Diploma -

Wilson High School

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