Shontell Anthony
Acworth,United States
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Grady Management Inc.
10.2019 - 02.2024
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Introduced effective emergency resolutions and managed special projects.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
- Assist in managing community within established cost constraints.
Certified Leasing Consultant
Grady Management Inc.
10.2019 - 11.2021
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Health Admissions Coordinator
Greenbrier Regional Medical Center
12.2016 - 10.2019
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Completed preliminary paperwork for incoming and outgoing patients.
- Collected, sorted and reviewed marketing information and produced timely corporate reports.
Education
High School Diploma -
Thomas Carr Howe Comm High School
Indianapolis, IN05.2007
Skills
- Client service and support
- Administrative abilities
- Proficient in MS Office, MLS, OneSite
- Time management abilities
- Spreadsheet Management
- Travel Planning
- Report preparation
- Staff education and training
- Meeting Scheduling
- Strong Organizational Skills
- Social Media Updating
- Detail Oriented
- Data Entry
- Receptive
- Research and Analytical Skills
- Exceptional Written and Verbal Communication
Certification
- Licensed REALTOR - May 2021- May 2024
Timeline
Assistant Community Manager
Grady Management Inc.
10.2019 - 02.2024
Certified Leasing Consultant
Grady Management Inc.
10.2019 - 11.2021
Health Admissions Coordinator
Greenbrier Regional Medical Center
12.2016 - 10.2019
High School Diploma -
Thomas Carr Howe Comm High School
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