Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Shontell Belt

Conroe

Summary

Dynamic professional with extensive experience at USPS, excelling in transportation and warehouse management. Proven ability to enhance team performance through effective coaching and training. Strong problem-solving skills complemented by proficiency in MS Office. Committed to fostering a safe and efficient work environment while meeting organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Supervisor of Distribution Operations

USPS, United States Postal Service
Houston
11.2014 - Current
  • Assigned tasks to workers based on their skill sets and monitored their performance levels.
  • Developed and implemented safety procedures for employees handling materials in the warehouse.
  • Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Monitored daily operations to ensure compliance with established policies and procedures.
  • Handled departmental scheduling to maintain proper staffing for shifts.

Administrative Assistant

Anahiem Urgent Care
Anaheim
10.2019 - 01.2021
  • Scheduled appointments between clients and customers and internal staff members.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Developed and maintained filing systems for confidential documents and records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Processed invoices for payment using accounting software applications.

Lead Cashier

Chevron
Los Angeles
06.2004 - 11.2014
  • Balanced the daily tills at end of shift and prepared bank deposits for pick up.
  • Greeted customers and provided excellent customer service.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Identified opportunities for improving processes related to cash handling and customer service.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Addressed customer complaints promptly while remaining professional in challenging situations.
  • Responsible for opening and closing registers accurately according to established procedures.

Education

Certificate - Medical Assistant

Everest College
Gardena, CA
10-2010

High School Diploma -

David StarrJordan High School
Long Beach, CA
06-2004

Skills

  • Transportation management
  • Warehouse management
  • Customer needs assessment
  • Problem-solving abilities
  • Typing speed: 60 WPM
  • MS Office: Word, Excel, PowerPoint, Publisher
  • Computer: Spreadsheet, Word processing, Database management

Affiliations

  • Coached the youths ages 3-14 for 5yrs
  • Organized non profit events monthly for 2yrs

Accomplishments

  • Received plaques for the youth organization

Certification

  • Medical Assistant certification

Timeline

Administrative Assistant

Anahiem Urgent Care
10.2019 - 01.2021

Supervisor of Distribution Operations

USPS, United States Postal Service
11.2014 - Current

Lead Cashier

Chevron
06.2004 - 11.2014

Certificate - Medical Assistant

Everest College

High School Diploma -

David StarrJordan High School

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Shontell Belt