Shontell Matlock
1925 Franklin St. Waterloo,IA
Summary
Dedicated Family Support Worker with 24+ years of experience in working with and supporting families of the Cedar Valley. My strengths include strong interpersonal and written skills. I also take pride in maintaining confidentiality and building rapport with the families that I serve within this community.
Overview
24
24
years of professional experience
Work History
Waterloo Community School District
Waterloo, IA
08.2014 - Current
- Maintains accurate student records.
- Advocate for students and families.
- Provide necessary community resources.
- Provide interventions and support (attendance, transportation, childcare, etc.).
- Maintain students' and families' resources (basic needs, clothes, food pantry, Adopt-a-Family, etc.).
- Knowledge of Infinite Campus.
- Key member of the attendance team.
- Collaborate with staff and community effectively.
- Organize and coordinate attendance initiatives.
- Experienced working with diverse backgrounds.
- Effective problem-solving skills
Family Support Worker/On-Site Coordinator
Tri-County Child and Family Development Council
Waterloo, IA
01.2001 - 07.2014
- Maintain accurate records(confidentialty)
- Provide community resources.
- Enroll students.
- Transport students to healthcare appointments.
- Assist with parent meetings.
- Advocate for students and families
- Organize appropriate spreadsheets
- Welcoming guests.
- Ensuring a positive and safe environment
Education
Bachelor of Arts - Social Work
University of Northern Iowa
Cedar Falls, IA12-2000
Skills
- Strong advocate for students
- Knowledge of community resources
- Providing interventions (attendance, homelessness, basic needs, etc)
- Competent in Infinite Campus, Excel, Word, and Google Docs
- Building positive relationships among students, families, and staff
- Knowledge of Infinite Campus
- Strong interpersonal skills
- Effective oral, written, and organizational skills
- Flexible schedule
- Effective problem-solving skills
Accomplishments
- Recipient of "Be Bold" Waterloo Schools
- Certified First Aid/Bloodborne Pathogens
- MANDT Trained
- Northeast Iowa Food Bank(Back Pack)
References
Lorene Dehl/Human Resource Director
People's Community Health Clinic
319-230-1419
lorenedehl@gmail.com
*Additional References Available Upon Request
Timeline
Waterloo Community School District
08.2014 - Current
Family Support Worker/On-Site Coordinator
Tri-County Child and Family Development Council
01.2001 - 07.2014
Bachelor of Arts - Social Work
University of Northern Iowa
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