Shontelle Lujan
Albuquerque,New Mexico
Summary
Skilled LPN graduate with over 20 years of customer service. I readily provide attentive, personalized care at every stage of customer service. My ability to remain calm under pressure makes me a necessary asset to any team. I’m highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skillls.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Nurse Consultant
PharMerica
Albuquerque, NM
12.2024 - Current
- Created a system for measuring performance indicators that would help determine areas where improvements could be made in providing better patient care.
- Developed, implemented and evaluated patient care plans to ensure best practices in nursing.
- Audit facilities to comply with state guidelines and regulations.
Lab Technician
Pres Now ER
Albuquerque, NM
12.2022 - Current
- Used time management and adaptability skills to prioritize and run multiple tests.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared specimens and forms for transport to outside laboratories.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Interpreted test results and determined need for retesting.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
- Identified and fixed issues with lab equipment to achieve more accurate lab results.
- Processed hematology and chemistry samples.
Nursing Clinical Hours
Carrington College
Albuquerque, NM
04.2022 - 07.2023
- 495 hours of logged clinical hours in Med Surg, ED, Pediatrics, Mental Health and Geriatrics.
Rehabilitation Assistant
InnovAge of NM
Albuquerque, New Mexico
01.2017 - 04.2022
- Conducted group therapy sessions and educated patients in topics relevant to individual and family member care.
- Assisted patients with prosthetic or orthotic devices.
- Helped patients prepare for treatment sessions with guidance to changing rooms and rehabilitation spaces.
- Assisted with gait training and supported patient safety in cases of total loss of balance.
- Applied hot and cold packs according to therapist directions.
- Supported ADLs and room transfers for in-patient procedures.
- Guided patients in passive ROM exercises and instructed movements to assist therapist.
- Educated on-site clients in therapeutic exercise equipment use and operation.
- Administered therapy treatments to patients using hands or therapeutic devices.
- Assisted patients with removing clothing and supportive devices before appointments.
- Aided head physical therapist in creating treatment plans for each patient.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
- Took calls and scheduled appointments for patients.
Therapy Technician/ Lab
Lovelace Medical Center Downtown
Albuquerque, NM
01.2016 - 02.2017
- Administered routine exams and treatment for patients.
- Prepared patients to meet with physical therapists.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Transported patients to and from treatment areas using wheelchairs or providing standing support.
CNA
CHRISTUS St Vincent Regional Medical Center
01.2008 - 01.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
CMA/Rehab Nursing Technician
Santa Fe Care Center
Santa Fe, NM
01.2002 - 01.2008
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained client medical history, medication information, symptoms and allergies.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Sombrillo Nursing Home
Los Alamos, NM
03.2000 - 01.2002
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
Education
Licensed Practical Nurse - Nursing
Carrington College- Albuquerque NM
Albuquerque, NM07.2023
Skills
- Patient Assessments
- Documentation
- Patient Admission
- Patient Care Scheduling
- Treatment Plan Implementation
- Patient Education
- Critical Thinking
- Patient Monitoring
- Patient Evaluations
- Patient Observation
- Patient Follow up
- Communication
- Care Plan Completion
- Total Case Management
- Problem-Solving
- Clinical Team Collaboration
- Team Leadership
- Pain Management Techniques
- Time Management
- Flexibility and Adaptability
- Emergency response
- Customer service
- Safety procedures
- Conflict resolution
- Time management
- Communication skills
- Team collaboration
- Public interaction
- Reliability and punctuality
- Calm under pressure
Certification
CPR Certified
Basic Life Support
Medication Aide
Timeline
Nurse Consultant
PharMerica
12.2024 - Current
Lab Technician
Pres Now ER
12.2022 - Current
Nursing Clinical Hours
Carrington College
04.2022 - 07.2023
Rehabilitation Assistant
InnovAge of NM
01.2017 - 04.2022
Therapy Technician/ Lab
Lovelace Medical Center Downtown
01.2016 - 02.2017
CNA
CHRISTUS St Vincent Regional Medical Center
01.2008 - 01.2016
CMA/Rehab Nursing Technician
Santa Fe Care Center
01.2002 - 01.2008
CNA
Sombrillo Nursing Home
03.2000 - 01.2002
Licensed Practical Nurse - Nursing
Carrington College- Albuquerque NM