Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shontelle Riddick

Round O,SC

Summary

Proven track record of enhancing productivity and safety by leveraging expert knowledge in chemical handling and fostering strong team collaboration. Skilled in active directory management and maintaining professional appearance, consistently meeting employer's stringent standards. Achieved significant improvements in operational efficiency and waste management, demonstrating a strong work ethic and decision-making prowess.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Cleaner Technician

Leadec
11.2023 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.

CNC Machine Operator

API
03.2022 - 09.2022
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Maintained tight tolerances with design specifications.
  • Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
  • Learned and followed safety procedures to keep machines operated safely and prevent accidents.
  • Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.

Personal Care Assistant

Conkel Image Healthcare Service
03.2016 - 02.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.

Manager

Hammock Warehouse
05.2011 - 11.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

Bojangles'
10.2010 - 04.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Assembly Line Worker

Amital Spinning, Inc
01.2000 - 09.2004
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.

Assembly Line Worker

National Spinning Company
01.1999 - 01.2000
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.

Assembly Line Production Worker

Ann's House Of Nuts
01.1998 - 05.1999
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Education

Associate of Arts - Psychology

University of Phoenix
Phoenix
03.2014

Skills

  • Reliability and punctuality
  • Customer Service
  • Knowledge of cleaning products
  • Efficient Cleaning Techniques
  • Chemical Handling
  • Health and safety compliance
  • Waste Management
  • Professional Appearance
  • Health and Safety Regulations
  • Waste disposal methods
  • Complex Problem-Solving
  • Hazardous Material Handling
  • Strong Work Ethic
  • Team Collaboration
  • Communication and Interpersonal Skills
  • Productivity and Time Management
  • Decision-Making
  • Safety Standards and Protocols
  • Multi-Factor Authentication
  • Active Directory Management
  • Network Troubleshooting
  • Identity and Access Management
  • Data Center Operations
  • Network Access Control

Certification

  • Certificate Social and Human Services
  • Medical Assistance Certificate

Timeline

Cleaner Technician

Leadec
11.2023 - Current

CNC Machine Operator

API
03.2022 - 09.2022

Personal Care Assistant

Conkel Image Healthcare Service
03.2016 - 02.2021

Manager

Hammock Warehouse
05.2011 - 11.2015

Manager

Bojangles'
10.2010 - 04.2013

Assembly Line Worker

Amital Spinning, Inc
01.2000 - 09.2004

Assembly Line Worker

National Spinning Company
01.1999 - 01.2000

Assembly Line Production Worker

Ann's House Of Nuts
01.1998 - 05.1999

Associate of Arts - Psychology

University of Phoenix
Shontelle Riddick