Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Shontie Santana

Shontie Santana

Staten Island,NY

Summary

Experienced retail professional skilled in conflict resolution and thriving in fast-paced environments. Seeking a dynamic position with an innovative company that prioritizes professional development. Committed to exceeding customer expectations and improving operational efficiency to drive team and company success. Proficient in multitasking, adept at problem-solving, and dedicated to ongoing growth and skill development.

Overview

26
26
years of professional experience

Work History

Receiver/bookkeeper

Stop and Shop supermarkets
05.2005 - Current
  • My duties involve receiving and verifying incoming deliveries against purchase orders, meticulously inspecting items for damage, ensuring accurate product temperatures when necessary, and facilitating proper storage within the store's inventory system. Additionally, I maintain cleanliness and safety in the receiving area, ensuring a well-organized environment.
  • (718)980-0892

Gas station attendant

BP Gas station
09.2006 - 11.2006
  • At BP Gas Station, my role as an attendant included providing exceptional customer service, performing cleaning and maintenance tasks, and efficiently managing fuel dispensing for customers' vehicles.

Center for family support
12.2001 - 08.2003
  • I worked as a direct care worker for children with disabilities. My role involved providing compassionate care, assisting with daily activities, and supporting the emotional and physical well-being of the children under my care.

K-mart
08.2002 - 03.2003
  • At K-mart, I served as a front-end associate, where I was responsible for assisting customers with their purchases, operating the cash register, and handling transactions efficiently. In addition to my primary duties, I provided support across various departments whenever needed, ensuring smooth operations and contributing to a positive shopping experience for customers.

Genovese drug store/ Eckard drugstore
03.2000 - 04.2002
  • My responsibilities included serving as an hourly assistant manager, shift coordinator, services assistant key holder, and bookkeeper. These roles involved overseeing daily operations, coordinating staff schedules, managing key store functions, and maintaining accurate financial records.

Education

Bachelor’s degree - criminal justice

Strayer university online
06.2028

Business certificate - office functions

Staten island education and employment consortium S.I.E.E.C
Staten Island, NY
10.1999

High school diploma - undefined

New Dorp High school
Staten Island, NY
06.1998

Skills

  • Shipping and receiving
  • Customer service
  • Product inspection
  • Record preparation

Community Service

Mariners harbor senior center, Community service/kitchen aid worker, 22 Roxberry street, Staten Island, NY, 10303, 1999-11, 1999-12, At the Mariners Harbor Senior Center, I contributed as a kitchen aid worker, where my responsibilities encompassed food service, meticulous cleanup, and providing essential support to the kitchen staff with a variety of tasks. My role was pivotal in ensuring the efficient operation of the kitchen and delivering a high standard of service to the center's residents.

Timeline

Gas station attendant

BP Gas station
09.2006 - 11.2006

Receiver/bookkeeper

Stop and Shop supermarkets
05.2005 - Current

K-mart
08.2002 - 03.2003

Center for family support
12.2001 - 08.2003

Genovese drug store/ Eckard drugstore
03.2000 - 04.2002

Bachelor’s degree - criminal justice

Strayer university online

Business certificate - office functions

Staten island education and employment consortium S.I.E.E.C

High school diploma - undefined

New Dorp High school

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