SHONTORIA BAREFIELD
Montgomery
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Hardee's Restaurant. Excelled in team leadership and problem-solving, significantly reducing cash discrepancies. Skilled in staff training and development, fostering a positive work environment and driving performance improvements.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Hardee's Restaurant
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Material Handler
Madix
01.2023 - 01.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Assistant Manager
Buger King
05.2014 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
GED -
JOB CORPS
MONTGOMERY AL05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Staff management
- Conflict resolution
Timeline
Assistant Manager
Hardee's Restaurant
01.2024 - Current
Material Handler
Madix
01.2023 - 01.2024
Assistant Manager
Buger King
05.2014 - 01.2023
GED -
JOB CORPS
Similar Profiles
Faith AbellFaith Abell
Crew Member at Hardee's RestaurantCrew Member at Hardee's Restaurant
Adam BennettAdam Bennett
Kitchen Team Leader at Hardee's RestaurantKitchen Team Leader at Hardee's Restaurant
Kenneth ManigoKenneth Manigo
Maintenance Crew Member at Hardee's RestaurantMaintenance Crew Member at Hardee's Restaurant
Beautyful McQueenBeautyful McQueen
Shift Leader at Hardee's RestaurantShift Leader at Hardee's Restaurant
Marko DImitrijevicMarko DImitrijevic
Pharmacy Technician Trainee at Walgreens PharmacyPharmacy Technician Trainee at Walgreens Pharmacy