Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shontoya James

Pineville,NC

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at Amazon. Excelled in packaging, labeling, and ensuring timely order fulfillment, enhancing customer satisfaction significantly. Demonstrated exceptional team collaboration and problem-solving abilities, adept at improving efficiency and productivity. Possesses strong attention to detail and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Warehouse Associate

Amazon
03.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • May operate tray making and/or stapling machines.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.

Packer

Frito Lay
02.2018 - 06.2021
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Inspected items to identify discrepancies and damages and reported to supervisor.

Cashier

Walgreens
01.2015 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Willow Canyon High School
Surprise AZ
05-2008

Skills

  • Packaging and labeling
  • Good witten and verbal communication
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Order picking
  • Shipping and receiving
  • Order picking and processing
  • Order fulfillment
  • Warehouse operations
  • Wrapping and boxing
  • Assembly and production
  • Basic Mathematical skills

Languages

English
Full Professional

Timeline

Warehouse Associate

Amazon
03.2022 - Current

Packer

Frito Lay
02.2018 - 06.2021

Cashier

Walgreens
01.2015 - 08.2017

High School Diploma -

Willow Canyon High School

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Shontoya James