Summary
Overview
Work History
Education
Skills
Timeline
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Shontrell Scott

Oklahoma City,OK

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Deliver Sales Tech

Asurion
03.2024 - Current
  • Obtain daily route and tech from warehouse to deliver to customer's residence
  • Assist customer set up of new/replacement device in their home
  • Engage in conversation to build rapport and get ideas for the best product to pitch after the problem with their device is resolved
  • Give presentation in customer's home offering products that we offer to help protect their entire fleet of home electronics.

Manager

Oklahoma Roundball
08.2020 - Current
  • Organize AAU & MAYB sponsored basketball tournaments in Oklahoma & surrounding states.
  • Manage Sports Engine software to ensure events are happening on-time & game scores are updated in real time.
  • Coordinate pricing & manage gate admission for Oklahoma Roundball events that generate $5,000-$10,000+ weekly.
  • Obtain payments from sport teams and/or organizations for tournament or league entry.
  • Directly work with coaches of sports teams to ensure favorable playing conditions & a safe environment.
  • Interview eligible candidates for open positions for the organization (scorekeeper, gate attendants, referees, security, concessions).
  • Record & commission payments to employees for the hours worked during events.
  • Manage relationships and forge new relationships with sports organizations in Oklahoma & surrounding states.

Driver

Uber
01.2019 - Current
  • Navigate passengers safely through Oklahoma City to their desired destination.
  • Deliver food & other desired items from grocery/convenience stores to customer's doorstep.
  • Provide excellent service & hospitality to tourists of the great state of Oklahoma.
  • Maintain a clean vehicle (inside and out) to provide the safest & most comfortable ride for each passenger.
  • Followed all relevant traffic laws & safety regulations.

Server & Bartender

Omni Hotels
11.2022 - 03.2024
  • Assisted in training new hires, providing guidance on restaurant standards & best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow & excellent guest experiences.
  • Performed opening & closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, & handle complimentary items.

Banquet Server & Captain

Pappadeaux Seafood Kitchen
08.2016 - 12.2018
  • Senior leader of banquet service team.
  • Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Completed post-event tasks such as cleaning, breakdown, logging server tip outs and inventory management to prepare for future banquets efficiently.
  • Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.

Account Manager

Team DFW Inc.
05.2016 - 06.2018
  • Built & strengthened long-lasting client relationships through customer-centric presentations.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Conducted regular account reviews to identify areas for improvement & ensure continued success.
  • Recorded accurate & efficient records in customer database.
  • Contributed to division's growth objectives in fast-paced environment.
  • Interviewed new applicants for future employment opportunities
  • Trained new employees in best practices for sale procedures and techniques.

Education

Bachelor of Science - Business Management, Sports

Oklahoma State University
Stillwater, OK
05.2016

Skills

  • Microsoft Office
  • B2B Marketing and Sales
  • CSS and HTML
  • Staff Training and Development
  • Business Account Management
  • Team Leadership and Management
  • Event Coordination
  • Retail Sales and POS
  • Serving and Bartending
  • Commerical & Delivery Driving
  • Load & Unload, Warehouse Experience

Timeline

Deliver Sales Tech

Asurion
03.2024 - Current

Server & Bartender

Omni Hotels
11.2022 - 03.2024

Manager

Oklahoma Roundball
08.2020 - Current

Driver

Uber
01.2019 - Current

Banquet Server & Captain

Pappadeaux Seafood Kitchen
08.2016 - 12.2018

Account Manager

Team DFW Inc.
05.2016 - 06.2018

Bachelor of Science - Business Management, Sports

Oklahoma State University

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Shontrell Scott