Shotoy Crane
Henderson,NV
Summary
Dependable [Job Title] with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Multi-talented Personal Care Aide with [Number] years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, [Task] and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Direct Support Professional
bai home health care
Las Vegas, NV
04.2021 - 12.2023
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Assisted individuals in development of social skills to become integrated in community.
- Transported clients to doctor's appointments and errands.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored client's well-being, safety and comfort under physician direction.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Organized oral medications for clients following dosage and schedule requirements.
- Helped clients get in and out of beds and wheelchairs.
Personal Care Assistant
Everyday Miracles
Las Vegas, NV
01.2021 - 06.2023
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Assisted with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Personal Care Assistant
Home Instead Senior Care Home
Phoenix, AZ
11.2019 - 01.2021
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Administered medication under supervision of a registered nurse or physician.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental and personal care appointments.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
Caregiver
Assisting Hands
Phoenix, AZ
10.2019 - 01.2021
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Built strong and trusting rapport with clients and loved ones.
Porter
Golden Gate Hotel and casino
Las Vegas, NV
07.2014 - 03.2019
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Organized storage areas to maximize efficiency and promote a neat appearance.
- Maintained inventory of necessary supplies.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Inspected equipment for proper functioning and reported any issues to management.
- Received incoming shipments and verified contents against invoices or other documents.
- Stocked shelves and rotated inventory to ensure freshness of products.
- Assisted in resolving conflicts between customers or employees in an effective manner.
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Complied with company policies, objectives and communication goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided ongoing training to address staff needs.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
Casino Host
Mermaids Casino
Las Vegas, NV
09.2005 - 05.2014
- Issued rewards to guests to encourage continued play and high-dollar spending.
- Advised guests and employees on current and upcoming events, festivals, concerts, and special guest appearances to facilitate interest.
- Resolved conflicts with communication skills and use of discounts and complementary offerings.
- Verified and maintained compliance with applicable gaming regulations and laws as well as internal casino policies, procedures and controls.
- Explained club to guests and assisted with service needs to maintain high satisfaction and brand loyalty.
- Provided a variety of customer service functions including answering questions, resolving complaints, and responding to inquiries.
- Greeted guests upon their arrival to the casino and provided them with information about services, promotions, and events.
- Provided guidance and support to team members regarding customer service expectations and policies.
- Developed relationships with customers by providing personalized service and offering incentives to encourage repeat visits.
- Participated in regular staff meetings to discuss customer satisfaction ratings, current trends in the industry.
- Addressed patron complaints and quickly payout errors and disputes.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06-1997
Skills
- Appointment Scheduling
- Transportation
- Progress Documentation
- ADL Support
- Client Documentation
- Patient Care
- Medication Administration
- Safety Monitoring
- Healthcare
- First-Aid and CPR
- Client Transportation
- Compassionate Client Care
- Goal Setting
- Client Safety and First Aid
- First Aid and Safety
Timeline
Direct Support Professional
bai home health care
04.2021 - 12.2023
Personal Care Assistant
Everyday Miracles
01.2021 - 06.2023
Personal Care Assistant
Home Instead Senior Care Home
11.2019 - 01.2021
Caregiver
Assisting Hands
10.2019 - 01.2021
Porter
Golden Gate Hotel and casino
07.2014 - 03.2019
Casino Host
Mermaids Casino
09.2005 - 05.2014
High School Diploma -
Rancho High School
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