Summary
Overview
Work History
Education
Skills
Timeline
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Shoua Lee

Saint Paul,MN

Summary

Highly efficient well established in fast-paced and challenging environments. Eager to learn with an attitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs, and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

3
3
years of professional experience

Work History

Food Delivery Driver

DoorDash
06.2022 - 12.2022
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.

Cashier

Hmong Village, Neng Vang
12.2020 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise
  • Answered questions about any products
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Associate

Walmart
Saint Paul, MN
11.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Handled customer inquiries and suggestions courteously and professionally.

Amazon Associate

Amazon
05.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Scan packages and boxes
  • Wrapped pallets
  • Performed on average 200 scanned packages per hour

Education

Bachelor of Science - Accounting

Metropolitan State University
Saint Paul, MN
05.2024

Skills

  • Practice Management
  • Ability to Lift 40 Pounds
  • Team Cooperation
  • Stocking and Replenishing
  • Smartphone Use
  • Bagging and Packaging
  • Cash Management
  • Process Payments
  • Purchase Assistance
  • Customer Service Excellence

Timeline

Sales Associate

Walmart
11.2023 - Current

Amazon Associate

Amazon
05.2023 - 08.2023

Food Delivery Driver

DoorDash
06.2022 - 12.2022

Cashier

Hmong Village, Neng Vang
12.2020 - 12.2022

Bachelor of Science - Accounting

Metropolitan State University

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Shoua Lee