Shouaib Kaung

• Managed confidential voter information with care, maintaining privacy and security throughout the election process.
• Prevented fraudulent activity by verifying voter identification in accordance with state guidelines.
• Improved overall voter experience by providing clear instructions and guidance during the voting process.
• Worked as Inspector-Scanner, Line Management Clerk, Information Clerk, Inspector Table, and Accessibility Clerk
• Opening and preparing the poll site for voters. Assist voters during the voting process. Close the poll site. Canvass and report election results. Assist other poll workers as needed
• Maintained an organized polling location for efficient voter flow and reduced wait times.
• Resolved voter registration issues promptly, enabling eligible citizens to cast their ballots without delay.
• Dealt tactfully with members of public, often under stressful conditions.
• Managed and assisted an average of 1,000 voters a day

Worked as:

• Inspector Scanner - Carefully opening and starting up the scanners in which voters submit their ballots. Direct voters towards scanners, making sure they insert one ballot at a time correctly, dealing with issues arising from scanners such as ballot jams. Making sure ballots are cast evenly throughout all scanners to avoid complications. Closing the scanners and uploading the results, handing the ballot box to the police.
• Line Management Clerk - Making sure voters enter and leave voting site as swiftly and efficiently as possible in an organized manner. Scouting the line for handicap and elderly voters so they can skip the line. Creating and maintaining an organized line of voters at the door to prevent overcrowding inside the voting location. Directing one voter at a time towards any table that frees up first so they can give their name and receive their ballot. Directing voters with ballots towards the privacy booths so they can fill out their ballots before casting. Directing voters with filled out ballots towards scanners to cast their ballot
• Information Clerk - Welcoming voters. Looking up voter information and directing them to their correct ED/AD table so they can receive their ballot. Directing voters to their correct voting site if they are in the wrong location. Everything must be done swiftly and correctly so ensure voters are in and out efficiently, minimizing a line and traffic
• Inspector-Table - Greeting voters, looking up voter information confirming they are at the correct location, following voter specific instructions on the poll pad, handing voters their ballots, keeping track of affidavit and voided ballets.
• Accessibility Clerk - Opening and closing the handicap accessible area of voting site. Installing doorbell. Assisting handicap voters to enter and exit the voting site, safely and efficiently. This ensures everyone gets to vote, no matter what their condition

• Gained valuable experience working within medical and technological industry, applying learned concepts directly into relevant work situations.
• Assisted in coordinating high-level medical conference
• Marketed event, put together guest list, sent hundreds of invitations
• Worked closely with UN accredited magazines to handle communications of speakers and attendees of conference
• Completed clerical tasks such as filing, copying, and distributing email
• Managed approximately 100 incoming calls, and emails per day from clients and guests, took down messages, provided information
• Participated in workshops and presentations related to projects to gain knowledge.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Tutored in subjects of Physiology, Pathology, Pharmacology, and Biochemistry
• Broke down difficult to understand topics into easy to digest concepts
• Taught high yield material, to help students prepare for exams
• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Increased student retention of complex topics through use of visual aids and easy to remember concepts.
• Tracked student progress and adjusted teaching methods accordingly for optimal results in knowledge acquisition and retention.
• Built strong rapport with students, fostering open dialogue that facilitated effective communication of difficult subject matter.