Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shoua Stacy Lee

Ham Lake,MINNESOTA

Summary

Adept at enhancing patient well-being and independence, my tenure at ABYAN Care LLC. showcased my proficiency in personal hygiene assistance and behavioral management. Leveraging emotional support and medical terminology knowledge, I contributed to a significant improvement in patient satisfaction. My approach combines compassionate care with results-driven methodologies, ensuring optimal outcomes in fast-paced healthcare environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

PCA

ABYAN Care LLC.
03.2023 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Collected and transported specimens to prepare for lab testing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Production Floor Manager

Signature Concepts Inc.
07.2004 - 01.2024
  • Implemented quality control measures to reduce product defects, leading to higher customer satisfaction rates.
  • Achieved timely delivery of products to customers by streamlining order processing and shipping procedures.
  • Evaluated employee grievances promptly and implemented appropriate resolutions to maintain a harmonious work atmosphere.
  • Developed strong relationships with suppliers, negotiating better pricing and securing high-quality materials for production needs.
  • Provided critical support during peak periods by adjusting staffing levels and scheduling overtime as needed to meet demand.
  • Conducted regular inventory audits to ensure accurate stock levels, minimizing shortages and overstock situations.
  • Mentored junior staff members, fostering career growth opportunities within the organization.
  • Enhanced employee performance through comprehensive training programs and regular performance evaluations.
  • Assisted in budget planning for cost-effective resource allocation, supporting company financial goals.
  • Fostered a positive work environment by promoting teamwork, open communication, and proactive problemsolving.
  • Collaborated with engineering teams on new product development initiatives, contributing valuable insights from a production standpoint.
  • Managed daily operations on the production floor, ensuring smooth workflow and optimal resource utilization.
  • Implemented safety protocols to maintain a safe working environment, resulting in fewer accidents and improved worker satisfaction.
  • Coordinated cross-functional teams for efficient project completion, significantly reducing project timelines.
  • Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
  • Resolved issues quickly to maintain productivity goals.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Established clear priorities and production quality standards.
  • Evaluated existing production processes and identified areas for improvement.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Managed staff hiring, training and supervision.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Troubleshot equipment to reduce service calls and downtime.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

PCA

Life Health Services LLC
04.2018 - 08.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Collected and transported specimens to prepare for lab testing.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

No Degree - Family And Community Services

Inver Hills Community College
Inver Grove Heights, MN

High School Diploma -

Community Learning Project
Minneapolis, MN
06.2002

Skills

  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Medical terminology knowledge
  • Seizure Precautions
  • Feeding Assistance
  • Patient Observation
  • Mobility Assistance
  • Patient Services
  • Personal Care Aide (PCA)
  • Behavior redirection

Certification

  • PCA Training -
  • CFSS support worker Training

Languages

Hmong
Native or Bilingual
English
Native or Bilingual

Timeline

PCA

ABYAN Care LLC.
03.2023 - Current

PCA

Life Health Services LLC
04.2018 - 08.2022

Production Floor Manager

Signature Concepts Inc.
07.2004 - 01.2024

No Degree - Family And Community Services

Inver Hills Community College

High School Diploma -

Community Learning Project

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Shoua Stacy Lee