Shoug Sultan Al-Rumaihi
Customer Service Officer IV
Doha
Summary
Dynamic Customer Service Officer with a proven track record at the MINISTRY OF MUNICIPALITY, excelling in inbound call management and delivering exceptional customer support. Known for effectively recommending services and maintaining a positive attitude, consistently enhancing customer satisfaction and loyalty. Skilled in data entry, ensuring accurate and efficient handling of customer information.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Customer Service Officer
MINISTRY OF MUNICIPALITY
08.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
No Degree - Law
Lusail University
Lusail 04.2001 -
High School Diploma -
Alshaima Secondry School
Doha 04.2001 -
Skills
Customer support
Certification
Teamwork Skills
Timeline
Excellence in Public Service Delivery
10-2025
Teamwork Skills
10-2024
Strategic Culture Management and Strategic Communication
03-2024
The Awareness Video on ADAA Performance System
12-2023
The Training Goals Setting Program
12-2023
Customer Service Officer
MINISTRY OF MUNICIPALITY
08.2020 - Current
No Degree - Law
Lusail University
04.2001 -
High School Diploma -
Alshaima Secondry School
04.2001 -
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