Summary
Overview
Work History
Education
Skills
Timeline
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SHOURNDEL KENNEDY

SHOURNDEL KENNEDY

Hartford,Connecticut

Summary

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Overview

4
4
years of professional experience

Work History

Certified Nursing Assistant

Mapleview Rehabilitation
Rock Hill, NY
06.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs, accurately documenting changes in patient conditions.
  • Collaborated with nursing staff to develop and implement individualized care plans.
  • Provided emotional support to patients and families during rehabilitation process.
  • Trained new staff on best practices for patient care and facility procedures.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Sales Representative

Advanced Call Center Technologies
02.2023 - Current
  • Outbound calls to customers to have them upgrade their internet speed and selling television packages and cellphones.
  • Helping customers to resolve their issues.

Customer Service Representative

Teleperformance
03.2022 - 01.2023
  • Helping customers to resolve their issues.
  • Answering customer queries and concerns.

Education

No Degree -

Cna Preparatory
Connecticut

CNA PREP
Manchester Connecticut
06.2025

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Harrison Memorial High School
01.2021

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Edwin Allen High School
01.2018

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Shaoma Prep School
01.2016

Skills

  • Strong organizational skills
  • Active listening and learning skills
  • Service orientation
  • Team player
  • Critical Thinking
  • Speaking and Reading Comprehension
  • Data Entry

Timeline

Certified Nursing Assistant

Mapleview Rehabilitation
06.2025 - Current

Sales Representative

Advanced Call Center Technologies
02.2023 - Current

Customer Service Representative

Teleperformance
03.2022 - 01.2023

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Harrison Memorial High School

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Edwin Allen High School

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Shaoma Prep School

No Degree -

Cna Preparatory

CNA PREP