Shovon Jackson
Human Resource Manager
Dallas,Texas
Summary
Passionate and tireless Executive Manager with 35 years of leading-edge human relations management experience for various industries. Engaging and dynamic communicator devoted to building skilled and productive workforces resulting in unprecedented company success. Revitalizes performance management systems and staff training operations with keen focus on deploying technical advances to transform HR systems.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Travel Manager
AAA Texas
Irving, TX
01.2015 - 01.2020
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Planned all tours, including but not limited to flights, hotel accommodations, tourist attractions, transport , and car rentals
- Provided inputs/recommendations on tour and vacation packages being planned by the company
- Organized hotel and restaurant visits to improve accuracy on the information held by the travel agency such as cleanliness, range of services/facilities so that it can appropriately make recommendations to its clients
- Managed branch employees when needed
Human Resources Manager/Sr. Accountant
Ma Maison
Dallas, TX
02.2012 - 06.2015
- Liaison for executive management and staff
- Produce all events and fundraisers
- Responsible for conducting all Event Planning meetings
- Consulting for New Hires and Employee Relations, & Company, Entertainment public relations firms
- Oversee and maintain all corporate accounts
- Manage office and daily operations
- Settle all monthly and yearly financial statements
- Oversee all financial and operational functions of the company
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Evaluated and improved financial records to make important business decisions.
- Maintained professional, organized and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Coordinated travel arrangements for Executive staff, such as setting appointments and securing transit and lodging accommodations.
HR Executive
Mandalay Bay Resort
Las Vegas, NV
07.2009 - 02.2012
- Implemented new performance review procedures that gained support and full compliance from 60 percent of employees.
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Led and directed work of 25 HR team members and handled hiring, training and termination.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Stimulated employee engagement, loyalty and commitment to values and culture of company, resulting in 100% retention rate increase.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Developed and implemented successful marketing plans to generate event revenue.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Coordinated florists, photographers and musicians during for events.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Prepared invitations to send out to guest lists.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Sr. Accountant/ Human Resources Manager
Sitrick Company
Los Angeles, CA
01.2009 - 01.2012
- Consulting for New Hires and Employee Relations, & Company, Entertainment public relations firms
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
Education
Bachelor of Arts - Business
University of Phoenix
Tempe, AZ 05.2001 -
Skills
MS Office: Word, Excel, PowerPoint, Outlook, QuickBooks
Recruitment strategies
Equal opportunities facilitation
Human resources
New employee training
Payroll coordination
Budget development
Vendor relationship management
Project Management
Events logistics management
Certification
University of Phoenix - Business Management
Timeline
Travel Manager
AAA Texas
01.2015 - 01.2020
Human Resources Manager/Sr. Accountant
Ma Maison
02.2012 - 06.2015
HR Executive
Mandalay Bay Resort
07.2009 - 02.2012
Sr. Accountant/ Human Resources Manager
Sitrick Company
01.2009 - 01.2012
Bachelor of Arts - Business
University of Phoenix
05.2001 -