Summary
Overview
Work History
Education
Skills
Timeline
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Shown Hatzenbuehler

Tyler,TX

Summary

Versatile and achievement-oriented professional with a robust background at Advanced Systems Alarm Services, where I honed skills in management and team development. Demonstrated excellence in enhancing team performance and operational efficiency, underscored by a strong work ethic and relationship-building prowess. A proven track record of fostering employee growth and achieving significant improvements in operational standards.

Overview

10
10
years of professional experience

Work History

Assistant Branch Manager

Advanced Systems Alarm Services
2024.03 - Current
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Service Technician

Advanced Systems Alarm Services
2023.07 - 2024.01
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Ironworker

Tyler Pipe And Coupling
2022.05 - 2023.07
  • Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
  • Erected structural steel and iron frameworks for bridges, buildings and other structures.
  • Ensured structural integrity by properly installing and aligning steel components according to specifications.
  • Inspected completed work for accuracy and adherence to building codes and safety standards.
  • Upheld high-quality craftsmanship standards while working on complex projects, resulting in successful completion with minimal defects or rework required.
  • Expedited construction timelines by effectively operating heavy equipment, such as cranes and forklifts.
  • Consistently met deadlines through efficient time management skills while working under pressure in various weather conditions.

Forklift Operator

NDS Global
2021.01 - 2022.02
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Removed orders from storage, wrapped and staged for shipments.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Line Cook

Seths Lake Fork Creek
2019.11 - 2020.12
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Grilled meats and seafood to customer specifications.

Oil Field Worker

Horizantal Well Drillers
2019.01 - 2019.10
  • Conducted routine maintenance checks on engines, pumps, valves, hoses, winches for ensuring smooth operation of the rig.
  • Managed heavy equipment operation safely to avoid accidents or damage to machinery during transport or on job sites.
  • Promoted a safe working environment through consistent adherence to company safety policies and procedures.
  • Demonstrated adaptability in various environments, including land rigs, offshore platforms, and remote locations with harsh weather conditions.
  • Improved rig safety by conducting thorough inspections of equipment and reporting any issues immediately.
  • Increased crew productivity through effective communication and collaboration with team members during daily operations.
  • Maintained accurate records for inventory control, equipment usage, and regulatory compliance purposes.
  • Contributed to optimal drilling performance by monitoring mud properties and making necessary adjustments as needed.
  • Safeguarded well integrity during completions phase by carefully installing casing strings according to specifications.

Oil Field Worker

Scandrill
2018.01 - 2019.01
  • Conducted routine maintenance checks on engines, pumps, valves, hoses, winches for ensuring smooth operation of the rig.
  • Managed heavy equipment operation safely to avoid accidents or damage to machinery during transport or on job sites.
  • Promoted a safe working environment through consistent adherence to company safety policies and procedures.
  • Demonstrated adaptability in various environments, including land rigs, offshore platforms, and remote locations with harsh weather conditions.
  • Improved rig safety by conducting thorough inspections of equipment and reporting any issues immediately.
  • Increased crew productivity through effective communication and collaboration with team members during daily operations.
  • Maintained accurate records for inventory control, equipment usage, and regulatory compliance purposes.
  • Contributed to optimal drilling performance by monitoring mud properties and making necessary adjustments as needed.
  • Safeguarded well integrity during completions phase by carefully installing casing strings according to specifications.
  • Minimized lost time due to equipment failure through proactive preventative maintenance measures.

Owner

C.A.S.H Services
2015.06 - 2018.01
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Oilfield Floorhand

Scandrill
2014.01 - 2015.01
  • Assisted in rigging up and rigging down procedures, ensuring a smooth transition between drilling sites.
  • Promoted a positive work environment by effectively collaborating with team members and supervisors for smooth operations.
  • Maintained clean and organized work areas to improve overall rig efficiency and safety performance.
  • Enhanced drilling efficiency by maintaining and operating rig equipment in a safe and timely manner.
  • Minimized risk during pipe handling operations by following established guidelines for proper lifting techniques, hand signals, and equipment usage.
  • Assisted in the training of new floorhands, fostering a culture of teamwork, knowledge sharing, and skill development.
  • Facilitated quick decision-making during high-pressure situations by accurately relaying information between rig personnel on the floor and the driller in the control room.
  • Reduced downtime by promptly identifying and addressing mechanical issues with rig components.

Education

Welding - Welding

Trinity Valley Community College
Athens, TX
09.2012

High School Diploma -

Cross Roads High School
Malakoff, TX
06.2011

Skills

  • Team Development
  • Operations Management
  • Staff education and training
  • Employee Scheduling
  • Staff Management
  • Google Drive
  • Branch Operations Management
  • Excellent work ethic
  • Team Player
  • Attention to Detail
  • Relationship Building
  • Friendly

Timeline

Assistant Branch Manager

Advanced Systems Alarm Services
2024.03 - Current

Service Technician

Advanced Systems Alarm Services
2023.07 - 2024.01

Ironworker

Tyler Pipe And Coupling
2022.05 - 2023.07

Forklift Operator

NDS Global
2021.01 - 2022.02

Line Cook

Seths Lake Fork Creek
2019.11 - 2020.12

Oil Field Worker

Horizantal Well Drillers
2019.01 - 2019.10

Oil Field Worker

Scandrill
2018.01 - 2019.01

Owner

C.A.S.H Services
2015.06 - 2018.01

Oilfield Floorhand

Scandrill
2014.01 - 2015.01

Welding - Welding

Trinity Valley Community College

High School Diploma -

Cross Roads High School
Shown Hatzenbuehler