Shqipe Neza

Sr Medical Assistant

WESTCHESTER VASCULAR

10.2012 - 10.2022

Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Received, recorded and filed medical payments by check, cash and credit card.
Called and faxed pharmacies to submit prescriptions and refills.
Used Practice Fusion to schedule appointments for doctor visits and procedures.
Entered procedure codes and diagnosis codes into medical billing software.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Contacted patients regarding unpaid and unprepared accounts to resolve issues.
Improved timely payment of bills by developing flexible payment plans for patients.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Obtained payments from patients and scanned identification and insurance cards.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Registered and verified patient records before triage with most up-to-date information.
Placed new supply orders, managed inventory and restocked clerical spaces.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
10 years, 1 months
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.
Collaborated closely with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
Assisted physicians with diagnostic procedures, providing accurate results to facilitate effective treatment plans.
Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
Facilitated seamless communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
Delivered high-quality wound care services including dressing changes, suture removals, and incision site monitoring for signs of infection or complications.
Increased clinic productivity by training new medical assistants in proper techniques and best practices.
Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.

Summary

Overview

Work History

Freelancer

Sr Medical Assistant

Education

Associate of Science - Liberal Arts And Sciences

Skills

Languages

Timeline

Freelancer

Sr Medical Assistant

Associate of Science - Liberal Arts And Sciences

Similar Profiles

MOULENDU GHOSHMOULENDU GHOSH

Tristan YorkTristan York

Setayesh Farhadi GanjehSetayesh Farhadi Ganjeh

Liliana MirabellaLiliana Mirabella

Marialena PuliceMarialena Pulice