Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Hutchinson

Chicago,IL

Summary

Dynamic and detail-oriented professional with proven organizational skills and a strong background in customer relations in all employment. Adept at appointment scheduling and data entry, I enhanced front desk efficiency, resulting in improved customer satisfaction. Recognized for my ability to resolve issues promptly while maintaining a welcoming environment for clients. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction.

Overview

8
8
years of professional experience

Work History

Receptionist

PUPS Pet Club
06.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted with planning office events and meetings for smooth execution.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Improved workflow by introducing more efficient document handling and organization practices.

Shift Lead

Circle K
03.2024 - 05.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Enforced company policies and regulations with employees.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food preparation, production, and plating for quality control to safety guidelines.
  • Controlled food costs and managed inventory.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Served consistent portions following recipes and control standards.
  • Planned and executed promotions and special events in close collaboration with management.
  • Handled transactions including liquor, cigarettes, and tobacco in according to law.

Mixologist

Argo Tea
04.2017 - 10.2019
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Stored supplies according to bar policies and health code requirements.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared tea-based drinks with avid knowledge.
  • Hosted sampling events for the public to show-case our different teas.
  • Advertised with samples to businesses in the neighborhood to boost sales.
  • Learned different variety of teas and the benefits each type and variant held.

Education

Fine Arts

Klein Forest High School
Houston
06-2009

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Office administration
  • File management
  • Tech-Savvy
  • Attention to detail
  • Bookkeeping

Timeline

Receptionist

PUPS Pet Club
06.2025 - Current

Shift Lead

Circle K
03.2024 - 05.2025

Mixologist

Argo Tea
04.2017 - 10.2019

Fine Arts

Klein Forest High School

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