Shraddha Bandi
West Haven,CT
Summary
Recent Business Analytics graduate with foundational experience in incident management and client communication through a role at Tata Consultancy Services. Skilled in SQL for data querying and Power BI for creating insightful dashboards and reports. Strong analytical mindset with the ability to translate business needs into data-driven solutions. Eager to contribute to a growth-focused organization by applying technical skills and a proactive approach to problem-solving and process improvement.
Overview
1
1
year of professional experience
Work History
BPS Trainee
TATA CONSULTANCY SERVICES (TCS)
HYDERABAD, TELANGANA
10.2022 - 07.2023
· As a BPS trainee, I must analyze the incident priority based on impact and urgency and assign it to the concerned teams.
· I must attend the client calls and assist them with basic troubleshooting steps. If it doesn’t work will connect with the concerned team and resolve the issue as soon as possible.
· I must verify the implementation plan and cutover verification testing/ post verification testing then provide the login/ logoff for change requests.
· I must attend bridge call for high priority incidents and engage the concerned teams to resolve the issue on priority.
Education
Master of Science - Business Analytics
University of New Haven
West Haven, CT05-2025
Skills
Power BI – Interactive dashboards, data visualization, report building
SQL – Data querying, joins, filtering, and aggregation for business insights
Critical Thinking & Problem Solving
Team Collaboration & Cross-Functional Communication
Capstone Project
Transforming Loan Processing: Leveraging AI for Smarter Lending Decisions
Created a predictive model utilizing AI and machine learning approaches to automate and optimize loan approval decisions.
Gathered and examined loan data from the past to determine the main factors influencing loan approval and default rates.
To increase decision accuracy and evaluate borrower risk, classification techniques (such as Decision Trees and Logistic Regression) were used.
Developed dynamic dashboards for business users that show approval rates, risk scores, and model results using Power BI.
Improved decision-making speed and decreased manual review effort by modeling actual loan situations.
Timeline
BPS Trainee
TATA CONSULTANCY SERVICES (TCS)
10.2022 - 07.2023
Master of Science - Business Analytics
University of New Haven
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