Shraddha Naik

• Acted as a key liaison between business stakeholders and technical teams to gather, analyze, and document functional requirements for IT service delivery projects.
• Translated business needs into clear functional specifications (FSDs) and BRDs, ensuring traceability throughout the project lifecycle.
• Participated in solution design sessions with system architects and developers to validate that proposed solutions aligned with user and business objectives.
• Supported end-to-end implementation by coordinating with QA teams during testing phases (UAT/SIT) and facilitating issue resolution post-deployment.
• Demonstrated strong analytical and communication skills to drive informed decision-making.
• Managed approximately 30 Incoming calls and emails per day from clients.

• Acted as a primary liaison with clients to gather hiring requirements, deliver regular updates on recruitment progress, and align expectations with strategic workforce planning.
• Facilitated over 50 cross-functional stakeholder meetings, aligning recruitment plans with IT project roadmaps and reducing hiring delays by 25%.
• Collected, analysed, and interpreted HR data and recruitment metrics to drive decisions related to candidate quality, retention strategies, compliance, and process efficiency.
• Served as the primary point of contact for clients and candidates, addressing queries, resolving concerns, and maintaining transparent communication throughout the recruitment process.
• Oversaw full-cycle recruitment, including candidate coordination, interviews, offer negotiations, and onboarding, ensuring process continuity and positive stakeholder experience.
• Built and maintained strong candidate relationships through personalized communication.
• Enhanced candidate engagement through personalized outreach, increasing post-interview feedback response rates by 40%.

International Clients:

• 1. SIEMENS DIGITAL PVT LTD.
• 2. DIGITAL ENTERPRISES AND HEALTHCARE APOLLO

• Collaborated closely with clients, managers, and team leads to forecast hiring requirements and align talent acquisition goals with strategic business objectives.
• Managed the end-to-end recruitment lifecycle—from requirement analysis and candidate sourcing to interview coordination, offer negotiation, and onboarding—ensuring timely and quality talent acquisition aligned with IT project demands.
• Consistently recognized as a top performer for achieving the highest candidate closures across multiple quarters, demonstrating strong analytical and execution capabilities in a high-pressure environment.
• Played a key role in scaling project teams for high-profile international clients such as BNY Mellon, closing niche roles in areas like Finance.
• Successfully recruited across diversified domains for national clients including MCX, Edelweiss Group, and CIBIL Mutual Vision, delivering a candidate satisfaction rate of 4.7/5 based on post-hire feedback.

International Clients:

1. BNP PARIBAS

2. BANK OF NEW YORK MELLON TRANSUNION (BNY MELLON)

National Clients:

1. MCX

2. EDELWEISS GROUP

3. CIBIL MUTUAL VISION

• Assisting with the day-to-day activities of the HR administration department.
• Being the first point of contact for all HR Inquiries, administration & correspondence.
• Maintain documentation, paperwork, exit interviews, and the database.
• Managing payroll information by collecting attendance records, submitting employee performance reports by assembling, preparing, and analyzing data.
• Streamlined operations and prioritized tasks,

• Assisting in all stages of the recruitment cycle, from responding to inquiries, arranging interviews, completing job offer paperwork, and supporting successful staff queries.
• Maintaining current and accurate HR records.
• Worked cross-functionally to resolve delays in background checks, cutting turnaround time from 10 to 5 days.