System Installation and Configuration:
- Installed, configured, and maintained SAP systems.
- Ensured SAP systems met organization's requirements and standards.
- Conducted system upgrades and applied patches to keep SAP landscape current.
- Assessing, planning, and executing the migration of SAP systems from on-premises to Amazon Web Services (AWS).
- Maintain the stability and availability of SAP systems on AWS post-migration.
Performance Monitoring and Tuning:
- Monitored system performance, identified bottlenecks, and optimized configurations for optimal performance.
- Conducted regular performance tuning activities to enhance overall efficiency of SAP systems.
Transport Management:
- Managed transport landscape, facilitating movement of changes between SAP environments.
- Ensured proper coordination and documentation of transports.
System Monitoring and Alerts:
- Set up and configured monitoring tools to identify issues and bottlenecks.
- Responded promptly to alerts, taking corrective actions to minimize downtime.
Interface and Integration Management:
- Configured and managed interfaces between SAP and other systems.
- Collaborated with integration teams to ensure seamless data flow.
SAP System Documentation:
- Maintained comprehensive documentation for SAP landscapes, configurations, and procedures.
- Ensured documentation was up-to-date and accessible to relevant stakeholders.
Collaboration and Support:
- Collaborated with other IT teams and departments to address cross-functional issues.
- Provided support for troubleshooting and resolving SAP-related incidents and problems.
Upgrades and Migrations:
- Collaborated with project teams to ensure successful implementation of new SAP releases.
Disaster Recovery Planning:
- Developed and maintained disaster recovery plans for SAP systems.
Central Process Scheduling (CPS):
- Scheduled and managed SAP background jobs centrally using CPS, ensuring proper distribution and optimization of resources.
- Identified and managed dependencies between different scheduled jobs for correct execution order.
- Continuously monitored the status of scheduled jobs, promptly addressing any failures or delays.
- Implemented error handling mechanisms to detect and respond to issues during job execution.
- Optimized job schedules to balance system resource utilization and minimize impact on overall system performance.
Cross-System Communication (XCOM):
- Configured and managed Remote Function Calls (RFC) to enable communication between SAP systems.
- Monitored and managed the processing of Intermediate Documents (IDocs) for seamless data exchange between SAP systems.
- Configured and maintained Application Link Enabling (ALE) settings for distributed systems.
- Monitored the SAP gateway to ensure proper communication channels are established for cross-system interactions.
- Implemented and maintained security measures for secure communication between SAP systems.
- Managed communication queues to prevent bottlenecks and delays in data transfer between systems.
- Analyzed logs and traces related to cross-system communication to troubleshoot and resolve issues.
- Implemented checks and validation mechanisms to ensure data consistency across interconnected SAP systems.
- Monitored interfaces between SAP systems to detect and address any discrepancies or failures.
ServiceNow Management:
- SAP Basis incident management, enabling efficient logging, tracking, and resolution of incidents.
- Request management by streamlining the submission, approval, and fulfillment of SAP basis-related service requests, ensuring timely provision of access and configurations.
- Facilitating change management for SAP Basis implement, and track changes to SAP systems, ensuring compliance, minimizing disruptions, and maintaining an audit trail of all changes.