Shreenath Raghavendra Udupi
Cincinnati
Summary
A competent professional with 15+ years of Experience in software Quality Assurance along with Business Analysis skill. Versatile team player and effective communicator with excellent relationship building & interpersonal skills. Customer focused, self-motivated and driven leader capable of successfully orchestrating complex solution development with cross-functional and distributed teams.
Overview
16
16
years of professional experience
Work History
QE Lead/Business Analyst
Tata Consultancy Services (TCS)
03.2009 - Current
- 15+ years of Experience in software Quality Assurance along with Business Analysis skill
- More than10 years of experience as Test/QE lead with over7.5 years as onsite QE lead
- Currently working as QE lead for 4 crews handling multiple simultaneous production deployment activities
- Software testing experience in US Banking, Telecom and Hi-tech domains
- More than3 years of experience as Business Analyst
- Experience in Agile and Waterfall software development model
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Experience in tools: Jira/Jira-Xray, Azure DevOps, HP ALM, UFT, and Microsoft SQL
- Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
- Extensive experience in Test Plans, Estimations, Test Strategies, Test Data Management, Test Environment, Test Results Summary and Defect Management
- Lead and primary client point of contact person from TCS end for QE team of more than50 associates
- Working closely with TCS leadership team on proposals, SoWs, and other delivery related activities
- Worked as faculty at TCS Trainee Learning center and also involved in recruitment drives for the organization
- The details of the various assignments that I have handled are listed here, in chronological order
QE LEAD/BUSINESS ANALYST
PNC Bank, NA
07.2017 - Current
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle
- Collaborated with developers and project managers to assess program capabilities, features and testing estimates
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Working with Line of Business User for completion of User Acceptance Testing
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans
- Increased customer satisfaction by improving product quality through robust process controls and proactive defect prevention measures
- Collaborated with IT to develop and implement software solutions that automated key processes, further increasing operational efficiency
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products
- Demonstrated new product features and functionality to project stakeholders
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing
- Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage
- Conducted root cause analysis for defects, leading to targeted improvements in the production process
- Project: Commercial Leasing (Equipment and Vendor Finance) applications
- Description: Equipment Finance LeaseWave is a commercial lending front –to back origination and servicing system
TEST/QE LEAD
PNC Bank, NA
08.2014 - 06.2017
- Test effort estimation, Test Strategy and Test Plan Preparation
- Recruitment and training of new members to set up offshore QA team
- Interaction with various SMEs, QA managers to understand the scope of the Migration
- Identifying Automation and Manual test scripts to be run as part of Functional, regression testing
- Identify and setup Test data in different test environments
- Functional, Regression and Data Migration testing
- Identify and setup Test data in10 different environments
- Functional regression, Data Migration and Failover and Failback(DR) testing
- Test and defect management in HP ALM
- Mentored junior team members, fostering growth and enhancing team performance
- Reduced defect leakage by effectively conducting regression testing after each release cycle
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality
- Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences
- Product: PINACLE Centralized Entitlements (CE), Green Field Bridge (GFB) Migration, Oracle to Teradata Migration
- Description: Centralized Entitlement (CE) project is about building common entitlement schema and messaging framework which will allow the Portal to store and maintain the entitlement information for each module
- GFB migration was about migrating PINACLE and its35 associated applications to new data center
QA ENGINEER
Cisco Systems Inc
09.2009 - 03.2014
- Joined the team during the test execution phase
- Have upgraded the skill set to test Oracle BRM and R12 Apps
- Delivered the Project on time with very short delivery time
- Have got appreciations from the Customer on the same
- Project involved working with multiple vendors for delivery
- Testing of5-6 upstream and downstream applications
- Was the point of contact for deciding the Testing deliverable for the modules team was delivering
- Designed QA Induction manual and user guide for the application
- Testing of Java Web services and also UI localization in different languages
- Product: Legacy LT MC8/MC25 Babybear Migration to WebEx11, Various application related to Cisco's Channels team
- Description: Customers on the legacy WebEx meetings platform (i.e., MC8/MC25) are migrated to the newest version of WebEx11
- Channel applications: This Business Entity Grouping Tool Applications of the cisco is a tool used by the client to merge the partners Business Entities (BE), De-group the BE Geographies and Split the Partners Locations to create new BE
Education
Bachelor of Engineering - Electronics And Communication.
Visvesvaraya Technological University (VTU)
Belgaum, Karnataka, India06-2008
Skills
Domain: US Banking - Corporate & Institutional banking, Commercial Leasing, Payment, Telecom
Methodologies: Agile, Waterfall
Test type: UI, API, Database, Interface, Data Migration, Oracle BRM and Oracle Application R12 testing
Programming Languages: Basics of Java, SQL
Testing tools: Jira, Jira-Xray, Azure DevOps, HP ALM,
Test phases: Functional, System testing, Regression testing, Smoke testing, Disaster Recovery testing
Test documentation: Test Strategy, Test Results Summary
API Testing: SOAP UI, Postman
Visa Details
Visa Status: H1B (I140 approved)
Timeline
QE LEAD/BUSINESS ANALYST
PNC Bank, NA
07.2017 - Current
TEST/QE LEAD
PNC Bank, NA
08.2014 - 06.2017
QA ENGINEER
Cisco Systems Inc
09.2009 - 03.2014
QE Lead/Business Analyst
Tata Consultancy Services (TCS)
03.2009 - Current
Bachelor of Engineering - Electronics And Communication.
Visvesvaraya Technological University (VTU)
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