Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shreeya Shrestha

Katy,Texas

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Retail Department Manager

Walmart
01.2020 - 09.2020
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
  • Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.
  • Reduced employee turnover rate through establishing a positive work environment and fostering strong team dynamics.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.

Administrative Assistant

Big Geyser, NY
08.2019 - 12.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Administrative Assistant

Ganga Ghar Non Profit Organization
01.2010 - 12.2014
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital Organization information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Education

Graduate Certificate in The Foundations of DA - Data Analytics

University of Houston - Downtown
Houston, TX
05.2024

Bachelor of Science - Business Administration And Management

Tribhuvan University
Kathmandu, Nepal
05.2018

Skills

  • Delegation and Supervision
  • Loss Prevention Strategies
  • Problem solving
  • Inventory management
  • Staff training and development
  • Customer Service
  • Teamwork and Collaboration
  • Business Analysis and Reporting

Timeline

Retail Department Manager

Walmart
01.2020 - 09.2020

Administrative Assistant

Big Geyser, NY
08.2019 - 12.2019

Administrative Assistant

Ganga Ghar Non Profit Organization
01.2010 - 12.2014

Graduate Certificate in The Foundations of DA - Data Analytics

University of Houston - Downtown

Bachelor of Science - Business Administration And Management

Tribhuvan University
Shreeya Shrestha