Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Retail Department Manager
Walmart
01.2020 - 09.2020
Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.
Reduced employee turnover rate through establishing a positive work environment and fostering strong team dynamics.
Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
Administrative Assistant
Big Geyser, NY
08.2019 - 12.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Administrative Assistant
Ganga Ghar Non Profit Organization
01.2010 - 12.2014
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital Organization information.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Graduate Certificate in The Foundations of DA - Data Analytics
University of Houston - Downtown
Houston, TX
05.2024
Bachelor of Science - Business Administration And Management
Tribhuvan University
Kathmandu, Nepal
05.2018
Skills
Delegation and Supervision
Loss Prevention Strategies
Problem solving
Inventory management
Staff training and development
Customer Service
Teamwork and Collaboration
Business Analysis and Reporting
Timeline
Retail Department Manager
Walmart
01.2020 - 09.2020
Administrative Assistant
Big Geyser, NY
08.2019 - 12.2019
Administrative Assistant
Ganga Ghar Non Profit Organization
01.2010 - 12.2014
Graduate Certificate in The Foundations of DA - Data Analytics
University of Houston - Downtown
Bachelor of Science - Business Administration And Management
Computer Assistant at The University of Texas at Dallas Office of Information TechnologyComputer Assistant at The University of Texas at Dallas Office of Information Technology