Dedicated and a hard worker with a robust work ethic and a proven track record of success in customer service. Known for consistently going above and beyond to achieve goals and deliver exceptional results. Skilled in resolving customer issues, improving customer satisfaction, and managing high-volume inquiries with efficiency. Highly reliable and detail-oriented, with excellent problem-solving abilities and a commitment to continuous improvement. Highly eager to leverage skills and dedication.
· Provided exceptional customer service, ensuring a positive dining experience
· Ability to build strong customer relationships.
Teamwork and Collaboration:
· Collaborated with the kitchen and waitstaff to ensure timely and accurate delivery of food orders.
Time Management:
· Managed to deliver multiple orders in a fast-paced environment.
Cash Handling and Transactions:
· Processed cash, credit, and debit transactions accurately.
Ride Operation:
· Operated various amusement rides in accordance with safety protocols and guidelines.
· Monitored ride operations and ensured compliance with safety regulations.
Crowd Management:
· Managed ride queues and ensured orderly and efficient loading and unloading of guests.
· Maintained a calm and composed demeanor during high-traffic periods.
Guest Service:
· Provided attentive and personalized service to guests, ensuring all needs were met promptly.
· Managed special requests and accommodated dietary restrictions efficiently.
Team Collaboration:
· Coordinated with kitchen staff and other servers to ensure smooth and efficient service.
Problem Solving:
· Addressed and resolved guest complaints and issues swiftly and professionally.
· Adapted to changing event requirements and managed multiple tasks simultaneously.
Attention to Detail:
· Strong focus on accuracy and presentation.
Time Management:
· Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Flexibility:
· Adaptable to changing event requirements and guest needs.
Food Safety:
· Knowledge of food handling and safety standards.
Strong customer service and communication skills
Ability to work in a fast-paced environment
Team player with strong collaboration skills
Detail-oriented with excellent organizational abilities
Ability to handle customer concerns and resolve issues promptly and professionally
Cash handling experience
Punctual attendance, is reliable
Activities And Honors
Dollars for Scholars Helping Hands Organization 03/2021
· Volunteered at annual donation mailing and senior fundraiser by manually stuffing 100+ envelopes.
· Acquired satisfaction after handling items in a fast-paced environment.
Library Volunteer 07/2023–08/2023
Island Trees Public Library, Bethpage, NY
· Registered children for Summer Programs
· Stacked Shelves and discarded books
· Improved library environment by intensive organizing and extensive volunteer work