Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shrey Mistry

Signal Hill,CA

Summary

Innovative and technically adept Software Asset Management Specialist with multidisciplinary IT experience in IT Asset Management and Software Compliance. Experience in working with cross-functional teams in development and delivery of process innovations for attaining business goals. Highly detail oriented and collaborative individual with strong communication and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Software Asset Management Specialist

WESTERN DIGITAL
04.2020 - Current
  • Developed and implemented software asset management policies, procedures and best practices to ensure compliance with software licensing agreements
  • Provided Support to Procurement and Business Stakeholders in Divestiture for WD’s HDD and Flash Business
  • Gathered all license contract, analyzed assignment and TSA rights and worked with Application team to gather Split requirements and consolidated everything in one place for better visibility and help procurement to negotiation effectively to support the Divestiture
  • Managed software License agreements, renewals and supported procurement with negotiation
  • Deployed SAM Tool (SNOW Software) in WD QA and Production environment
  • Deployed Snow agents after rigorous testing on all forms of platform to collect necessary inventory data for software and its utilization on windows, Linux and Unix servers as well as windows and Mac desktop/laptops
  • Helped WD in Audit defense from external Vendor Audits and helped in over $20M in cost avoidance
  • Conducted internal software audits to assess license usage and identify opportunities for cost savings and optimization
  • Assisted in the development and documentation of asset Management policies, procedures and standards
  • Collaborated with Application team and procurement teams to streamline software procurement processes and optimize license allocation
  • Build PowerBI and Splunk Dashboards for management visibility and effective reporting
  • Trained an Intern for the summer and made sure his task and deliverables are meet which were assigned to him and helped him in each aspect of his internship journey by keeping daily checkpoint meetings to answer any questions he would have or any blockers.

Technical Support Analyst

SONY PICTURES ENTERTAINMENT
02.2017 - 04.2020
  • Served as administrator of issue tracking systems (ServiceNow, Jira) for S3 (Security, Safety and Sustainability) applications
  • Analyze and troubleshoot application related issues (Firewall, Database, Network) on Windows & Linux Servers (Physical and VM's)
  • Provisioned POC environment for Genetec and Milestone application from infrastructure standpoint, building and finalizing architecture, Port and dataflow requirements and installing the software on server and clients
  • Deployed 3rd Party Applications on non-Prod as well as Prod environment after successfully testing, vulnerability scans and software related errors
  • Served as the Technical Specialist for Lenel OnGuard application for Video Management System (VMS) and Access Management for SPE facilities throughout North America, Latin America, Europe and Asia
  • Configured and deployed ProtectSPE mobile app on iOS and Android/Google store for internal and external facing users
  • Involved in integrating several S3 applications with Identity Management (SailPoint) and SiteMinder for user authentication (2FA, Single Sign-On)
  • Provided production support by performing functional analysis on production issues to determine root cause, resolution and workaround for end users and document the process for the same
  • Coordinate with multiple IT departments within the organization and vendors on integration, enhancements, and ongoing support for S3 applications
  • Collaborate closely with offshore team to clarify and resolve issues and requirements
  • Lead User Acceptance Testing sessions to ensure that all release issues and enhancements meet the business functionality requirements
  • Perform functional/technical gap analysis for global & domestic applications in S3 portfolio
  • Develop strategies to improve system performance by translating quantitative findings into practical insights resulting in increased efficiency and a significant mitigation of system issues
  • Collaborated with vendors to locate replacement components and resolve advanced problem.

Education

Master of Science - INFORMATION TECHNOLOGY

Rutgers, The State University of New Jersey- Newark
Newark, NJ
01.2017

B. TECH - COMPUTER SCIENCE & ENGINEERING

Vellore Institute of Technology [VIT University]
Vellore, India
05.2015

Skills

  • Software Asset Management
  • Software Licensing Models
  • Project Management
  • Software Compliance
  • Requirement Gathering
  • End User Support
  • Maintenance/Support
  • SDLC
  • Agile (Scrum/Kanban)/Waterfall
  • Business Process Re-Engineering
  • Snow Software
  • MS SQL
  • Splunk, PowerBI, Tableau
  • MS Excel, Word, Power Point, Visio, Project, Sharepoint
  • Jira, ServiceNow, SCCM, Smartsheet
  • Genetec, OnGuard, Milestone

Certification

  • Lenel Certified Associate
  • Snow Inventory Administrator – Snow Certified Professional
  • Snow License Manager User – Snow Certified Professional

Timeline

Software Asset Management Specialist

WESTERN DIGITAL
04.2020 - Current

Technical Support Analyst

SONY PICTURES ENTERTAINMENT
02.2017 - 04.2020

Master of Science - INFORMATION TECHNOLOGY

Rutgers, The State University of New Jersey- Newark

B. TECH - COMPUTER SCIENCE & ENGINEERING

Vellore Institute of Technology [VIT University]

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Shrey Mistry