Shreya Mishra
Salesforce Functional Lead / Scrum Master (PSM-1 Certified)
Des Moines,Telangana
Summary
Scrum Master & Salesforce Functional Lead with 8+ years of experience with a keen ability to understand & build complex systems and focusing relentlessly on removing impediments from teams & delivering customer-centric products & features.
Led teams of 8-12 people across technology, business & design departments. Used Agile Scrum practices to help development team increase efficiency and output by 77%, resulting in 100% of project deadlines being met. Coached 20 team members every quarter, improving productivity and understanding in Agile by 35%.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Consultant
Deloitte India (Offices Of The US)
Hyderabad, Telangana
05.2021 - Current
- Leading a team of 14 members to deliver Clinical Trails & Clinical Data Reviews Solutions for a LifeSciences Client using Force.com & Salesforce communities.
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Evangelized Agile as strategic asset of culture and business value.
Consultant
Deloitte India (Offices Of The US)
Hyderabad, Telangana
08.2018 - 04.2021
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- An effective leader with proven abilities in analyzing project developments documents to resource scheduling, task management & change management.
- Self-manage to come up with pre sprint technical design and grooming activities.
- Seek out opportunities to utilize Salesforce communities to improve testing processes, productivity, and make recommendations to support an organization scaling at a rapid pace.
- Experience on Agile/Scrum based delivery.
- Design and develop automation scripts when needed.
- Presented business leaders with ROI estimations to drive project planning.
Business Technology Analyst
Deloitte India (Offices Of The US)
Hyderabad, Telangana
09.2016 - 07.2018
- Authored Test Plans, Test cases, Test Scenarios & analyzing Test Results, traceability matrix, defect tracking & resolution.
- Perform service, contract, regression, and exploratory testing.
- Worked closely with the Lead QA Consultant to help define and document policies, process and products.
- Create and manage test metrics both during and at completion of testing projects to ensure a 90%+ accuracy metric of all products deployed to clients.
- Well aware of testing processes in Salesforce (SFDC) platform and across its sandbox environments.
Software Engineer
Saven Technologies Limited
Hyderabad, Telangana
11.2014 - 07.2016
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Updated old code bases to modern development standards, improving functionality.
- Participating in technical planning sessions: Conception, tasks identification and estimation.
- Performed Automation Testing using Robot Framework.
- Performed Manual Testing by running Python Scripts & Shell Commands.
- Performed requirements analysis, system integration, end to end, user acceptance and regression testing.
Education
PG Diploma in System Software Development - System Software Development
CDAC: Centre For Development of Advanced Computing
Hyderabad, Telangana 02.2014 - 08.2014
Bachelor of Technology - Electronics And Communications Engineering
Integral University
Lucknow, Uttar Pradesh, India 07.2009 - 06.2013
Skills
Scrum Master
Agile Methodologies & Leadership
Test Management
Customer Relationship Management (
Salesforcecom Administration
Validation (GxP) Testing
People & Project Management
Salesforce Testing
JIRA, HP ALM, Azure DevOps (ADO)
Life Sciences Industry
Business & Functional Analysis
Defect monitoring
Test implementation
Certification
Professional Scrum Master - 1 (Scrum.Org)
Timeline
Professional Scrum Master - 1 (Scrum.Org)
12-2022
Senior Consultant
Deloitte India (Offices Of The US)
05.2021 - Current
Consultant
Deloitte India (Offices Of The US)
08.2018 - 04.2021
Business Technology Analyst
Deloitte India (Offices Of The US)
09.2016 - 07.2018
Software Engineer
Saven Technologies Limited
11.2014 - 07.2016
PG Diploma in System Software Development - System Software Development
CDAC: Centre For Development of Advanced Computing
02.2014 - 08.2014
Bachelor of Technology - Electronics And Communications Engineering
Integral University
07.2009 - 06.2013