Shreyash Prabhakar Patne
St Louis,MO
Summary
To obtain an internship position in the field of Food & Beverage department.
Completed Industrial Training from The Park Hotel Navi Mumbai. Completed Graduation in Bachelor of hospitality and tourism studies.
Adaptable and resourceful professional with exceptional interpersonal skills and positive, upbeat attitude. Adept in hospitality management principles and proficient in operational oversight and team leadership. Committed to enhancing guest experiences and driving operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Industrial Training
The Park Hotel Navi Mumbai
10.2021 - 03.2022
- Preparing the room and the tables for the service
- Helping to present the menus, daily specials, drinks etc
- Taking orders from customers
- Serving and serve the dishes
- Clear the tables if necessary
Butler Associate
JW Marriott Prestige Golfshire Resort & Spa Bengaluru
06.2022 - 10.2023
- Welcoming guests during check-in and giving a found farewell to guest while checkout
- Handling guest complaints and concerns in an efficient and timely manner
- Overseeing VIP guests, arrivals, and departures
- Coordinating and multi-tasking job duties in a busy environment
Cultural Exchange Program
Hyatt Regency
03.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Education
Bachelor of Science - hospitality studies
D.Y.Patil School of Hospitality And Tourism
India08-2022
Skills
- Interpersonal Communication
- Active Listening
- Attention to detail
- Problem Solving
- Guest complaint resolution
- Guest services management
- Cash handling
- Hospitality
- Strong multitasking
- Customer service
- Team player attitude
Awards
Got award from college for best grooming., Received appreciation letter from guest for excellent service while internship., Received appreciation for hard working from hotel while internship., Participated at scope of facility management services workshop held at college.
Certification
- Barista Basics Certificate - Specialty Coffee Association (SCA).
Timeline
Cultural Exchange Program
Hyatt Regency
03.2024 - Current
Butler Associate
JW Marriott Prestige Golfshire Resort & Spa Bengaluru
06.2022 - 10.2023
Industrial Training
The Park Hotel Navi Mumbai
10.2021 - 03.2022
- Barista Basics Certificate - Specialty Coffee Association (SCA).
Bachelor of Science - hospitality studies
D.Y.Patil School of Hospitality And Tourism
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