Shria Rao
San Jose,CA
Summary
Experienced behavioral technician with a solid background in applied behavior analysis and a bachelors degree in Sociology. Proficient in implementing behavior intervention plans and providing support to diverse individuals. Eager to apply my sociological expertise within the field while continuing learn to grow. Enthusiastic about contributing positively to the company as i embrace new challenges within my field of study.
Overview
5
5
years of professional experience
Work History
Behavioral Technician
StarFuture
01.2024 - Current
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Enhanced communication skills for clients with autism spectrum disorder through the use of visual supports and social stories.
- Collaborated with a multidisciplinary team to develop comprehensive treatment goals, leading to better client progress.
- Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Assisted in creating visual schedules and other environmental supports that facilitated client independence and selfregulation.
Behavioral Therapist
Center Of Social Dynamics
02.2022 - 06.2023
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
Waitress
Los Altos Griss
03.2021 - 12.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Security Guard
SIS
04.2019 - 10.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Bachelor of Arts - Sociology
San Jose State University
San Jose, CA05.2023
Skills
- Relationship Issues Management
- Behavioral Interviewing
- Treatment Implementation
- Behavioral Health Assessment
- Data Collection
- Caseload Management
- Superior Customer Service
- Client Coping Mechanism
- Conflict Resolution Technique
- Accuracy & Efficiency
- De-Escalation Techniques
- Microsoft Office, Excel, Word
Timeline
Behavioral Technician
StarFuture
01.2024 - Current
Behavioral Therapist
Center Of Social Dynamics
02.2022 - 06.2023
Waitress
Los Altos Griss
03.2021 - 12.2022
Security Guard
SIS
04.2019 - 10.2020
Bachelor of Arts - Sociology
San Jose State University
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