SHRI NIDHI VELUSWAMI
Toledo,Ohio
Summary
Aspiring MBA graduate with a background in management and customer service. Skilled in multitasking, providing exceptional support, and fostering positive relationships. Seeking an entry-level HR Administrator position to leverage analytical skills and contribute to organizational success with strong organizational abilities. help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Chick Fil A
Toledo, Ohio
09.2023 - 05.2024
- Handled customer transactions efficiently, resolving issues to enhance satisfaction and loyalty
- Collaborated with team members to maintain smooth operations during peak hours
- Developed strong communication skills by interacting with diverse customers daily
- Contributed to a positive work environment, supporting team goals and improving service quality.
Programmer Analyst Trainee
Cognizant Technology Solutions
Coimbatore, India
10.2020 - 10.2021
- Resolved client issues promptly, enhancing customer satisfaction and retention
- Collaborated with support teams to address technical challenges, improving service efficiency
- Provided patient and effective client assistance, ensuring accurate solutions
- Multitasked to manage multiple client requests, maintaining high service standards.
HR Intern
Sree Jyoti Packs
Coimbatore, Tamil Nadu
04.2019 - 05.2019
- Attended meetings with hiring managers to discuss staffing needs and strategies for filling open positions.
- Performed administrative tasks such as filing paperwork or entering data into databases.
- Organized and stored employment forms and information.
- Addressed harassment allegations, work complaints or other employee concerns.
Education
Masters in Business Administration -
University of Toledo
05.2024
Bachelors in Commerce -
PSGR Krishnammal College
05.2020
Skills
- Customer Assistance
- Adaptability
- Microsoft Office
- Microsoft Word
- Time management
- Attention to detail
- Communication
- Office Administration
- Human Resources
- Critical thinking
- Technical troubleshooting
- Team collaboration
Certification
- My SQL
- Python
Timeline
Cashier
Chick Fil A
09.2023 - 05.2024
Programmer Analyst Trainee
Cognizant Technology Solutions
10.2020 - 10.2021
HR Intern
Sree Jyoti Packs
04.2019 - 05.2019
Masters in Business Administration -
University of Toledo
Bachelors in Commerce -
PSGR Krishnammal College
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