Shripath Bhavsar
Des Moines,Iowa
Summary
Dedicated and customer-focused professional with 10+ years of experience in sales, client interaction, and retail services, along with hands-on experience in Manual & Automation Software Testing. Skilled in building strong customer relationships, achieving sales targets, and delivering high-quality testing outcomes. Seeking opportunities in Retail Sales or Software Testing to leverage strong communication, analytical, and technical skills in a dynamic environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Software Tester – Manual & Automation
The Innovation Lab
01.2023 - Current
- Designed, developed, and executed manual test cases for functional, regression, and system testing across web and mobile applications.
- Automated test scripts using Selenium WebDriver (Java) to increase coverage and reduce testing effort.
- Performed API testing with Postman, including request chaining, validations, and automation via collections.
- Logged, tracked, and managed defects using JIRA, collaborating closely with developers to ensure timely resolution.
- Participated in requirement analysis, preparing test plans, test scenarios, and test cases aligned with project scope.
- Conducted cross-browser and cross-platform testing to ensure compatibility and reliability.
- Applied SQL queries to validate backend data integrity during testing.
- Generated detailed test reports for stakeholders to communicate quality status and risks.
- Key Achievements:
- Automated 40% of regression test cases, reducing execution time by 60%.
- Contributed to achieving a 95% defect detection rate before production release.
- Recognized by QA Team Lead for proactive bug reporting and thorough documentation.
Realtor
Prime Properties
01.2015 - 01.2023
- Assisted clients in purchasing, selling, and leasing properties with a focus on customer satisfaction.
- Conducted property showings, negotiations, and ensured smooth closing transactions.
- Built strong customer relationships, leading to repeat and referral business.
Sales Manager
Neelkanth Builders & Developers
01.2008 - 01.2015
- Supervised and motivated a sales team to achieve monthly and annual sales targets.
- Developed and implemented effective sales strategies to increase property sales.
- Maintained accurate records of client interactions and sales performance.
Sr. Sales Executive
ICICI Bank (Home Loans)
01.2005 - 01.2008
- Handled customer inquiries and explained loan products and eligibility.
- Consistently achieved sales targets through upselling and cross-selling.
- Built long-term client relationships, resulting in repeat and referral business.
Education
Higher Secondary Certificate - 12th Grade – Science
Mumbai University
01.2004
Skills
- Customer Service & Engagement
- Retail Merchandising & Sales Promotion
- Sales & Upselling Techniques
- Inventory Management & Stock Replenishment
- Team Collaboration & Time Management
- Microsoft Office (Word, Excel, Advanced Excel: Formulas, Pivot Tables, Charts)
- Manual testing
- Test case design
- Functional testing
- Agile methodology
- Software development life cycle
- Scrum framework
- Selenium webdriver
- Teamwork and positive attitude
- Software development tools: JIRA, confluence
- Customer service
- Team collaboration
Certification
ISTQB Certified Tester – Foundation Level (CTFL), US – 23rd June-2025
Timeline
Software Tester – Manual & Automation
The Innovation Lab
01.2023 - Current
Realtor
Prime Properties
01.2015 - 01.2023
Sales Manager
Neelkanth Builders & Developers
01.2008 - 01.2015
Sr. Sales Executive
ICICI Bank (Home Loans)
01.2005 - 01.2008
Higher Secondary Certificate - 12th Grade – Science
Mumbai University
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