Shrish Anand
New York,NY
Summary
Friendly and hardworking Assistant Front of House Manager with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.
Overview
1
1
year of professional experience
Work History
Front of House Manager
Restraunt
New York, New York
01.2024 - Current
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Assisted with training new staff members on proper customer service techniques.
- Coordinated special events such as large parties, birthdays, anniversaries.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Monitored dining room cleanliness and tidiness at all times.
- Managed reservations system including taking reservations over phone or online booking systems.
- Resolved customer complaints in a professional manner.
- Responsible for ordering supplies necessary for front-of-house operations.
- Tracked sales data and generated reports on sales trends within the restaurant.
- Developed strategies to improve customer satisfaction ratings within the restaurant.
Internship Student
Beau Rivage
Geneva, Switzerland
05.2023 - 08.2024
- Organized kitchen workstations to ensure maximum efficiency.
- Assisted in the presentation of dishes at the buffet table.
- Prepared and served food in accordance with health and safety regulations.
- Greeted customers upon arrival and provided menus for selection of food items.
- Informed guests about daily specials and menu changes when necessary.
Education
Bachelor of Science - Hospitality
Culinary Institute of America
Hyde Park, NY08-2027
Skills
- POS system operations
- Restaurant Operations
- Training and coaching
- Service prioritization
- Reservation Management
- Quality Standards
Languages
English
Professional
Spanish
Professional
Hindi
Professional
Arabic
Professional
Affiliations
Boxer, Musician,Gym enthusiast,
Timeline
Front of House Manager
Restraunt
01.2024 - Current
Internship Student
Beau Rivage
05.2023 - 08.2024
Bachelor of Science - Hospitality
Culinary Institute of America
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