SHRON DEAN
Ridgewood,USA
Summary
Dynamic and results-driven Retail Field Merchandiser and a detail-oriented and driven Courier with experience in managing delivery duties, maintaining clear communication with clients, and efficiently handling administrative tasks.. Proven ability to collaborate with teams, suppliers, and leadership to execute high-impact merchandising plans, enhance customer shopping experiences, and maximize product visibility. Strong analytical skills in assessing sales trends and adjusting strategies to meet market demands. Expertise in compliance, and brand standards. Committed to delivering exceptional results and fostering positive customer experiences.
Overview
8
8
years of professional experience
Work History
Specialty Clerk / Customer Service Support
Whole Foods Market
05.2023 - Current
- Assist customers with specialty cheese and product selection, ensuring a high level of satisfaction
- Maintain product pricing, signage, and supply levels; manage plan-o-gram (POG) assignments
- Conduct research and collaborate with Sales Operations on product availability for special orders
- Perform price checks and ensure products meet departmental standards
Sales Associate
Acosta Sales & Marketing
06.2017 - 01.2019
- Delivered exceptional customer service and effectively promoted products through demonstrations
- Managed audits to ensure compliance with plan-o-grams and date code standards
- Executed product resets and ensured shelves were stocked, faced, and rotated according to manufacturer specifications
- Provided product knowledge and suggestions, driving sales through samples and demonstrations
Education
Legal Studies
Rutgers University
01.2025
Associate Degree - Paralegal Studies
Bergen Community College
12.2021
Computerized Financial Accounting, Business Applications, and Network Management
Key Skills Institute
10.2009
Skills
- Customer Needs Analysis
- Courier Delivery
- Relationship Development
- Exceptional Service
- Team Leadership
- Mentoring
- Collaborative Work Environment
- Merchandising
- Product Placement
- Stock Level Management
- Sales Optimization
- Brand Management
- Category Management
- Brand Visibility
- Marketing Strategy Alignment
Timeline
Specialty Clerk / Customer Service Support
Whole Foods Market
05.2023 - Current
Sales Associate
Acosta Sales & Marketing
06.2017 - 01.2019
Legal Studies
Rutgers University
Associate Degree - Paralegal Studies
Bergen Community College
Computerized Financial Accounting, Business Applications, and Network Management
Key Skills Institute
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