Shronda Hall
Atlanta,GA
Summary
Dynamic Cafeteria Manager with extensive experience in large-scale food service operations, specializing in procurement, meal preparation, and staff supervision. Proven track record of enhancing operational efficiency while ensuring compliance with nutritional standards. Skilled in cultivating effective relationships with vendors and school administration, alongside a commitment to delivering exceptional customer service. Recognized for successfully implementing cost-saving measures without compromising food quality.
Overview
23
23
years of professional experience
1
1
Certification
Work History
School Nutrition Assistant
KIPP Metro Atlanta Schools
Atlanta, GA
08.2024 - Current
- Prepared and served nutritious meals to students in a timely manner.
- Maintained sanitation standards in the kitchen area by cleaning tables, floors, and equipment.
- Adhered to all safety guidelines set forth by local health department regulations.
- Ensured that all nutritional requirements were met when serving meals to students.
- Followed established recipes and portion control procedures when preparing meals.
- Monitored temperatures of refrigerators and freezers on a regular basis to ensure food safety.
- Inspected kitchen areas regularly for cleanliness and proper storage of food products.
- Assisted with meal preparation tasks such as washing vegetables or slicing fruits.
- Communicated effectively with other staff members in order to maintain efficient workflow.
- Kept accurate records of meal counts and money collected from customers.
- Participated in weekly team meetings in order to discuss strategies for improving services.
- Managed portion control to reduce waste and ensure consistent serving sizes.
- Maintained cleanliness and hygiene standards in food preparation and serving areas.
Chef
Bright Horizons Childcare
Atlanta, GA
05.2023 - 08.2024
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Adjusted seasonings of dishes according to customers' tastes.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Cafeteria Manager
Southwest Foodservice Excellence
Atlanta, GA
08.2022 - 05.2023
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Developed and implemented policies to ensure cost-effective operation of cafeteria.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Organized special events such as lunchtime buffets or holiday meals for customers.
- Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
- Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
- Pitched in to help cafeteria employees with various food preparation and serving tasks.
- Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
- Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
- Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
Shift manager
CHECKED DRIVE IN RESTAURANTS
Atlanta, Ga
11.2016 - 04.2017
- Count money and make bank deposits
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Establish standards for personnel performance and customer service
- Order and purchase equipment and supplies
- Greet guests, escort them to their seats, and present them with menus and wine lists
Shift manager
KBP FOOD
Atlanta, Ga
03.2014 - 02.2017
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Establish standards for personnel performance and customer service
Caregiver CNA
M & S HOMECARE
Atlanta, Ga
04.2014 - 01.2016
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Check patients' pulse, temperature, and respiration
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
Housekeeping
HHS HOUSEKEEPING
Atlanta, Ga
08.2010 - 09.2015
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Dust and polish furniture and equipment
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
Shift manager
TME ENTERPRISE
Atlanta, Ga
09.2001 - 06.2010
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
- Forecast staff, equipment, and supply requirements based on a master menu
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
Administrator assistant
SAVE OUR STUDENT ACDM
Atlanta, Ga
10.2005 - 04.2007
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Answer phone calls and direct calls to appropriate parties or take messages
- Attend meetings to record minutes
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- File and retrieve corporate documents, records, and reports
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Manage and maintain executives' schedules
Education
High School Diploma -
BTW
Atlanta, Ga05.2004
CPR
Atlanta, GaSkills
- Cross-functional teamwork
- Nutrition education
- Sanitation procedures
- Allergy awareness
- Portion control
- Training staff
- Meal preparation
- Dietary restrictions
- Food presentation
- Food handling safety
- Supervisory skills
- Menu planning
- Portion sizes
- Standardized recipes
- Cleaning and sanitation
- Batch cooking
- Food production
- Food safety
- Salad bar
- Receiving supplies
- Food storage procedures
- Nutrition
Certification
- ServSafe Food Safety Manager certification
References
References available upon request.
Timeline
School Nutrition Assistant
KIPP Metro Atlanta Schools
08.2024 - Current
Chef
Bright Horizons Childcare
05.2023 - 08.2024
Cafeteria Manager
Southwest Foodservice Excellence
08.2022 - 05.2023
Shift manager
CHECKED DRIVE IN RESTAURANTS
11.2016 - 04.2017
Caregiver CNA
M & S HOMECARE
04.2014 - 01.2016
Shift manager
KBP FOOD
03.2014 - 02.2017
Housekeeping
HHS HOUSEKEEPING
08.2010 - 09.2015
Administrator assistant
SAVE OUR STUDENT ACDM
10.2005 - 04.2007
Shift manager
TME ENTERPRISE
09.2001 - 06.2010
- ServSafe Food Safety Manager certification
High School Diploma -
BTW
CPR
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