Shrushti Desai
Seattle,WA
Summary
Compassionate healthcare professional with over 8 years of patient care experience in hospital environments. Proficient in vital signs monitoring, Epic documentation, EKGs, and phlebotomy. Recognized for delivering patient-centered care and maintaining precise medical records while collaborating with teams to enhance patient outcomes and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Associate (PCA)
The Ohio State University Wexner Medical Center
Columbus, OH
11.2020 - 11.2025
- Monitored and recorded vital signs for patients each shift, escalating abnormal readings to nurses for timely interventions.
- Responded to over 20 patient call lights daily, prioritizing urgent needs to enhance comfort and safety.
- Supported patient mobility, hygiene, feeding, and repositioning to maintain dignity and comfort.
- Performed routine tasks, including EKG, phlebotomy, lab draws, urine dipsticks, and sputum specimen collection.
- Assisted staff during medical emergencies, performing CPR and obtaining emergency supplies as directed by doctors.
- Trained and mentored new hires in health protocols, documentation, and safety procedures.
- Served as a resource for reinforcing hospital standards and ensuring efficient unit workflows.
Registered Pharmacy Technician
Kroger's Pharmacy
Columbus, OH
03.2018 - 05.2021
- Achieved over 98% prescription accuracy while processing high-volume orders at retail pharmacy.
- Verified patient data and medication labels to ensure compliance with HIPAA and state regulations.
- Assisted 100-150 customers daily with prescription pickups, insurance inquiries, and OTC recommendations.
- Promoted GoodRx coupons for enrollments and immunizations during flu season to meet company targets.
- Managed inventory effectively, maintaining appropriate stock levels and tracking expiration dates.
- Responded promptly to customer phone calls regarding prescription status and refill requests each shift.
Education
Bachelor of Science - Exercise Science & Nutrition
The Ohio State University
Columbus, OH12-2022
Associate of Science - Biology
Columbus State Community College
Columbus, OH05-2018
Skills
- Patient monitoring
- Emergency response
- Vital documentation
- Phlebotomy skills
- Patient mobility assistance
- Customer service orientation
- EPIC/EPRN charting
Certification
Registered Pharmacy Technician, March 2019
Affiliations
Hosted events to raise funds for sending gifts to women battling cancer
Timeline
Patient Care Associate (PCA)
The Ohio State University Wexner Medical Center
11.2020 - 11.2025
Registered Pharmacy Technician
Kroger's Pharmacy
03.2018 - 05.2021
Bachelor of Science - Exercise Science & Nutrition
The Ohio State University
Associate of Science - Biology
Columbus State Community College