Shruthi Pandey
Hyderabad
Summary
Forward-thinking Senior Process Associate with understanding of tax, accounting and auditing processes. Offering more than 4 years of managing clients' billing processes. Skilled at Process Associate with extensive mathematical abilities.
Overview
4
4
years of professional experience
Work History
E-Support Officer
Knoah solutions
11.2020 - 06.2021
- Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Associate Account Management
Sutherland global services
06.2021 - 06.2022
- Developed strong relationships with clients through regular communication and excellent customer service.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Senior Process Associate
ADP (Always Designing for People)
06.2022 - Current
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
- Provide a brief summary of the day’s activities, including the number of tax returns filed, any issues encountered, and significant achievements.
- Worked effectively in fast-paced environments.
Education
DEGREE -
JAGRUTI DEGREE AND PG COLLEGE, OSMANIA UNIVERSITY
Hyderabad01.2020
INTERMEDIATE -
SRI MEDHA 'V' JUNIOR COLLEGE, BOARD OF INTERMEDIATE
01.2017
S S C -
ST. ANTHONY'S HIGH SCHOOL, BOARD OF SECONDARY EDUCATION
01.2015
Skills
- MS PowerPoint
- MS Word
- MS Excel
- COMPUTER SKILLS
- TALLY
Languages
Hindi, English, Telugu
Fathername
Shaligram Pandey
Personal Information
- Date of Birth: 03/28/00
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Listening to Music
- Dancing
Timeline
Senior Process Associate
ADP (Always Designing for People)
06.2022 - Current
Associate Account Management
Sutherland global services
06.2021 - 06.2022
E-Support Officer
Knoah solutions
11.2020 - 06.2021
DEGREE -
JAGRUTI DEGREE AND PG COLLEGE, OSMANIA UNIVERSITY
INTERMEDIATE -
SRI MEDHA 'V' JUNIOR COLLEGE, BOARD OF INTERMEDIATE
S S C -
ST. ANTHONY'S HIGH SCHOOL, BOARD OF SECONDARY EDUCATION
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