Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shruti kencha

Vernon

Summary

Results-driven Technical Business Analyst with 3+ years of experience,specializing in API testing, SQL, and data visualization. Proven ability to collaborate on user stories, refine product backlogs, and drive agile project management. And well versed with the foundational understanding of Salesforce configuration concepts, including user management, security, and system customization..

Overview

9
9
years of professional experience

Work History

Technical Business Analyst

CGI | WCG CLINICAL
Remote
09.2023 - 10.2024
  • Good foundational understanding of salesforce reports and dashboards to support business metrics, operational tracking and leadership decision making.
  • Collaborated with development teams to define API integration requirements, document REST/SOAP API data mappings.
  • Created API-focused user stories and acceptance criteria, supporting development, QA, and UAT activities.
  • Worked on analyzing Front-end applications for new development and impacts to existing functionalities.
  • Drafted user stories in JIRA with acceptance criteria, architecture, technical logic / rules and API information for backend and front-end applications.
  • Managed the product backlog and refined user stories in collaboration with stakeholders and development teams.
  • Engaged with business teams to understand customer pain points and identify opportunities for product enhancements.
  • Developed API rules, data mapping, and service outcomes.
  • Experience in creating SQL queries to extract data for analysis.
  • Collaborating with the QA team for test script development, test data, test scenarios and ensured they cover all business requirements.
  • Worked on analyzing Front-end applications for new development and impacts to existing functionalities.
  • Hosted grooming calls with the development teams, business and testing teams during each iteration to groom the user stories and estimate it.
  • Facilitated Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring smooth execution of development cycles.
  • Well versed in documenting the API and functional specifications on confluence pages.
  • Prepared user guides, knowledge base documentation, and training materials to support seamless platform adoption and enhance the user experience.

Technical Business Analyst

Cognizant | Prudential Financials
Remote
10.2020 - 04.2022
  • Foundational understanding of Salesforce configuration, including user management, security, and system customization.
  • Familiar with Salesforce configuration concepts, including custom objects, fields, page layouts, validation rules, reports, and dashboards
  • Worked on developing Front-End Technologies like HTML5, CSS3, JavaScript
  • Drafted user stories in JIRA with acceptance criteria, architecture, technical logic / rules and API information for backend and front-end applications.
  • Experience in creating SQL queries to extract data for analysis.
  • Hosted grooming calls with the development teams, business and testing teams during each iteration to groom the user stories and estimate it.
  • Collaborating with the QA team for test script development, test data, test scenarios and ensured they cover all business requirements.
  • Well versed in documenting the API and functional specifications on confluence pages.
  • Prepared business test scenarios, reviewed functional test cases, supported test execution, and validated UI and API functionality to ensure solutions met business and acceptance criteria.

Intern for Android Application Development

Tata Consultancy Services
Bangalore , India
07.2015 - 12.2015
  • Collaborated with the Corporate Social Responsibility team at TCS, to develop the "Social Heartbeat" mobile application, an android app allowing internal users to track their social service and volunteer activities.
  • Environment: Java, Android6, JavaScript, HTML.
  • Showcased adaptability, collaboration, and a quick grasp of new technologies during the internship.

Education

Master of Science - Computer Science And Engineering

Nitte Meenakshi Institute of Technology
Bangalore, India
12-2016

Bachelor of Science - Computer Science

Appa Institute of Technology
Kalaburagi , India
12-2014

Skills

  • API testing tools (POSTMAN , SOAPUI)
  • Web development fundamentals(HTML5 , CSS3 , JavaScript)
  • SQL and data visualization
  • JIRA and Confluence proficiency(Agile Project Management, Backlog Management, Sprint Planning, User Story Tracking, and Release Management)

Timeline

Technical Business Analyst

CGI | WCG CLINICAL
09.2023 - 10.2024

Technical Business Analyst

Cognizant | Prudential Financials
10.2020 - 04.2022

Intern for Android Application Development

Tata Consultancy Services
07.2015 - 12.2015

Master of Science - Computer Science And Engineering

Nitte Meenakshi Institute of Technology

Bachelor of Science - Computer Science

Appa Institute of Technology

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