In pursuit of a challenging position within an organization that provides an opportunity to leverage experience and technical expertise for the development of professional and personal goals, as well as organizational objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Site Reliability Engineer
Oracle India Pvt. Ltd.
12.2020 - Current
Improves availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for entire services and ecosystems.
Developed cloud infrastructure automation, services using SHEPHERD, TERRAFORM, JINJA2, CANARY, OCI CLI, GIT, and tooling to improve operational efficiency.
Automating and mitigating sources of operational toil
Implemented different types of changes. Changes included device OS upgrades, configuration changes and error fixes.
Perform and improve routine tasks such as: deployments and fleet maintenance
Monitored OCI environments, performed troubleshooting, and resolved incidents promptly. Handling Tier 3 escalations for issues related to cloud services.
Partner with development teams in defining and implementing improvements in service architecture.
Tested new features, new configurations and OS before implementing in production
On call responsibility.
Participated in hiring events and training new joiners.
Technical Consulting Engineer - Network Security
Cisco Systems India Pvt. Ltd.
01.2017 - 12.2020
Worked as TAC Engineer, proving support for
configuration, debugging, troubleshooting and
administration of products like ASA (Adaptive
Security Appliance) Firewall 5500 Series,
Firepower Next Generation Firewall (NGFW),
Firepower Threat Defense (FTD) – 2100, 4100, 9300
series, Firepower Management Center (FMC),
Sourcefire and Firepower Next Generation
IPS/IDS, Virtual FMC and FTD, Threat Grid
appliances, SSL Appliances.
Handling cases for multiple contexts (licensing,
Access Control Policy, High Availability, High
CPU/Memory, SSL decryption, URL filtering, Threat
Detection, SI, Eventing, Reporting etc.)
Technologies handled include - ASA, NAT, QoS,
3DES, High availability(failover), Deep packet
inspection, URL filtering, Snort processes, Virtual
firewalls, VPN basics, TCP/IP protocols,
Application layer protocols (HTTP, HTTPS, FTP,
DHCP, DNS)
Responsible for resolving moderately to highly
complex technical problems, depending on
customer's need.
Provide Security consultation to customer on
threat landscape, adaption of best practices
and technology.
Associate Analyst
Global Logic
08.2015 - 09.2016
Documented network problems and changes
working in diverse management environments.
Alarm Monitoring and Ticket management
included opening, updating, and closing trouble
tickets.
Monitoring of network systems and analysing alerts.
Managed, tracked, and coordinated problem
resolution and escalation processes