Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
ProjectManager

Shruti Maggo

Union City,CA

Summary

Motivated Project Manager with 9 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.

Overview

9
9
years of professional experience

Work History

Project Manager

JKYog
Plano, TX.
09.2020 - 02.2022
  • Video editing and on Adobe suite ( Premiere Pro and After effects ) for social media and Online events
  • Flyer creation on Canvas and adobe photoshop - Content creation for Social media pages ( Fb, instagram, YT, Pinterest) - Plan and coordinate social media campaigns
  • Content creation for presentations and online classes - Content creation for Online Courses on Udemy
  • Managing a team of video editors and Flyer creation volunteers
  • Managed projects from procurement to commission.
  • Assisting in various daily operations
  • Video editing and flyer Creation Volunteer - JKYog (non
  • Achieved project deadlines by coordinating with team members to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Maintained open communication by presenting regular updates on project status to teammates and managers.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Plano, TX
01.2019 - 08.2020
  • Experience in creating/ editing videos on wondershare Filmora , iMovie and Premiere Pro
  • Designed Promotional flyers on platforms like Pics art, animoto, Canvas and photoshop
  • Content creation for social media
  • Handled website updating.

Prime Now Associate

Amazon Prime
Sunnyvale, CA
02.2017 - 09.2017
  • Handled Amazon Prime customer orders
  • Pick the items from the store, scan, pack and prepare it for delivery.
  • Accurately processed routine financial transactions such as number of orders received and prepared for customers.

Seller support Associate

Amazon Development Centre
Bengaluru
09.2012 - 05.2014
  • Provided support to the seller selling on Amazon
  • Solved seller's queries, related to their account, products via email
  • Understanding Seller’s problems with the system & providing right information & handling escalation
  • FBA associate:
  • Solved seller's queries related to shipment, weights, stocks etc
  • Researched on seller's account and guided them to understand the procedures and process of FBA and other
  • Amazon.com policies
  • Interpreted and analyzed Data related to seller's history
  • Ensuring continuous interaction with the seller to make sure that area of concern can be worked upon for improved service levels
  • Managed money transactions of about 3000 accounts
  • This included verifying bank details on daily basis, securely handling confidential information and rectifies anomalies
  • Provide customer service by handling all the inbound and outbound calls to assist the clients
  • Inventory Management: Constantly keeping inventory records up-to-date by coordinating with the warehouse team and tracking the stocks by contacting the carriers and keeping the clients informed
  • Prepare end of the day report for the team and ensure the work queue is managed effectively to meet the
  • Service level agreements (SLA).

Trademark renewal specialist

CPA Global India Pvt. ltd
02.2011 - 01.2012
  • Accountable for analyzing the legal documentations of various Onshore and offshore clients to approve their company's or organization’s Trademark
  • Renewed trademarks of various clients and disapproved various renewals on the basis of document analysis
  • Ensured completing individual target.

Aon Hewitt
Gurgaon
11.2009 - 02.2011
  • Worked for US clients in a project named - Dependent Audit Services
  • Responsibilities
  • Reviewed personal accounts of Client's employees and verify their eligibility to get health and insurance benefits
  • Ensured uniformity in the process understanding at the client’s and the organization’s end
  • Actively involved in the transitioning of processes in adherence with the client’s requirements.

Recruiter and Sales Personnel

SV traders
03.2008 - 09.2009
  • Worked as hiring personnel in a Bath Accessories and hardware firm.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Involved in Hiring Sales representative, using yellow pages data and job portals
  • Scheduling and interviewing the new hires, and train them
  • Connect the new hires to the local distributors
  • Operated and maintained applicant tracking and candidate management systems.
  • Verified applicant references and employment details.
  • Actively participated in Direct Sales of renowned brands like Jaquar, Toto, Kohler etc
  • Interacted directly with the customers and informed them about the products
  • Suggested them the best available product at a reasonable price, keeping in mind their need and budget
  • Followed store procedures and kept a track of inventory and documents location
  • Helped in building up more clients and brought profit to the firm.

Education

Bachelors of business Administration -

HNB Garhwal University
2007

Inter (Grade 12) - undefined

DAV Public School
2004

Skills

  • Timely Project Completion
  • Workforce Training
  • Workflow Planning
  • Performance Improvement
  • Managing Multiple Projects
  • Project Development
  • Leading Projects
  • Project Deadlines
  • Timelines and Milestones

Additional Information

  • SHRUTI MAGGO DATE:

Timeline

Project Manager

JKYog
09.2020 - 02.2022

01.2019 - 08.2020

Prime Now Associate

Amazon Prime
02.2017 - 09.2017

Seller support Associate

Amazon Development Centre
09.2012 - 05.2014

Trademark renewal specialist

CPA Global India Pvt. ltd
02.2011 - 01.2012

Aon Hewitt
11.2009 - 02.2011

Recruiter and Sales Personnel

SV traders
03.2008 - 09.2009

Bachelors of business Administration -

HNB Garhwal University

Inter (Grade 12) - undefined

DAV Public School

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Shruti Maggo