Summary
Overview
Work History
Education
Skills
Skill Sets
Certification
Timeline
Generic

Shruti Shriniwas Machile

Henrico,VA

Summary

Experienced Quality Assurance Engineer with a 9 years of strong background in software testing, specializing in regression and UAT testing. Proficient in using tools like JIRA and SQL to streamline the testing process and enhance communication between QA and development teams. Passionate about delivering high-quality results and consistently seeking opportunities to improve testing methodologies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Associate - Quality Assurance

Western Union
06.2022 - 02.2025
  • Created and executed detailed test cases for unit, integration, UI/UX, system, and regression testing.
  • Performed end-to-end testing for web and mobile applications, validating both frontend and backend systems.
  • Conducted backend validations across RTRA, UCD, Unisys, and CTM systems.
  • Detected and reported critical bugs using JIRA; provided detailed defect documentation to assist development teams.
  • Performed cross-browser and cross-device testing to ensure consistent user experiences across platforms.
  • Collaborated closely with developers, product owners, and UAT teams to verify feature functionality and system behavior.
  • Identified and escalated high-priority SCV-related defects to ensure timely resolution before production release.
  • Actively contributed to process improvements and participated in retrospectives and knowledge-sharing sessions.
  • Proved successful working within tight deadlines and a fast-paced environment.

System Engineer

TATA consultancy services
06.2016 - 06.2022

Client - Western Union: (May 2020-June 2022)

  • Led and executed end-to-end testing across multiple application modules, ensuring seamless UI-to-backend integration.
  • Designed test scenarios based on real-world user journeys to validate functional and business requirements.
  • Provided QA support across all project phases, covering both functional and non-functional testing.
  • Developed deep system understanding, enabling identification of complex, non-obvious issues.
  • Performed backend validation to ensure data accuracy and integrity between UI and database layers.
  • Reported critical data-related defects in JIRA, ensuring timely resolution by development teams.
  • Client - British Airways: (Nov-2016-May-2020)
  • Tested aviation tools (Amadeus, FLY, Inventory, Flight & Customer Management)
  • Used ADMIN tool for flight rule setup and account maintenance
  • Performed UI/backend testing and created data for QA teams
  • Delivered SLA/incident reports to client stakeholders
  • Supported testing of web/mobile app for booking, baggage, and support features


Education

Master of Science - Software Engineering

College of Computer Science And I.T.

Bachelor of Computer Science -

College of Computer Sci. And I.T.

Skills

  • Quality assurance techniques
  • Defect management
  • Quality assurance
  • Business requirement analysis
  • Designing test cases
  • Executing test plans
  • High-quality software delivery
  • Regression testing
  • User acceptance testing
  • Functional testing
  • Bug tracking tool
  • Test case design and execution
  • Agile methodologies
  • Waterfall methodologies
  • Test management tool
  • JIRA
  • Cross browser Testing
  • STLC
  • SQL- Database
  • SOAP UI
  • POSTMAN
  • API testing

Skill Sets

  • Specializing in manual testing methodologies, defect tracking, and quality assurance across various domain.
  • Adept at analysing business requirements, designing test cases, executing test plans and ensuring the delivery of high-quality software product.
  • Skilled in regression testing, user acceptance testing and functional testing.
  • Proficient in using bug tracking tool to document defects efficiently.

Certification

  • ISTQB (International Software Testing Qualifications Board)
  • Selenium
  • Jmeter
  • SAFe 6.0 agile practitioner

Timeline

Associate - Quality Assurance

Western Union
06.2022 - 02.2025

System Engineer

TATA consultancy services
06.2016 - 06.2022

Master of Science - Software Engineering

College of Computer Science And I.T.

Bachelor of Computer Science -

College of Computer Sci. And I.T.
Shruti Shriniwas Machile