Software Engineering Intern
- Executed 10+ integration and regression test cycles, achieving >99% system reliability.
- Queried and manipulated large datasets via complex SQL to identify defect trends; reduced validation time by 15% through targeted data extractions.
- Led ad-hoc analysis on system reliability drivers and identified root causes through regression analysis.
- Created and managed 100+ Jira tickets, ensuring 100% critical bug resolution within deadlines.
- Developed SQL queries to accelerate troubleshooting, reducing validation time by 15%.
- Optimized debugging using MobaXterm, improving resolution turnaround significantly.
- Supported system validation for major airlines (e.g., Emirates), contributing to high client satisfaction.
- Received automation training to enhance test coverage and efficiency.
- Achieved conflict resolution by documenting test outcomes and root causes with a focus on traceability, issue ownership, and cross-functional communication.
- Collaborated on software development projects using Agile methodologies.
- Assisted in debugging and troubleshooting software applications to enhance performance.