Shuai Xu
Santa Barbara,CA
Summary
With a background in Project Management, People Advisor, Client Services, and Volunteering with children and family groups, I have developed strong work ethics, a keen ability to handle emergencies and prioritize tasks, and effective interpersonal skills. I am seeking a Clinical Traineeship or full-time position in the mental health field where I can apply my problem-solving abilities and passion for helping others. I am available to work any day during the week and weekend days, except Thursdays, which is reserved for my school day commitments.
GALLUP Strengths: Connection | Learner | Developer | Strategy | Input | Communicator | Influencer
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pricing Department Manager
Sprouts Farmers Market Inc.
10.2021 - Current
- Collaborated with a diverse team to ensure timely delivery of projects and implementation of pricing adjustments, to deliver high-quality client services, while maintaining effective communication and teamwork
- Facilitated meaningful conversations with team members to explore diverse cultural backgrounds and life experiences, enhancing cultural competence and awareness.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
Senior People Advisor
Accenture Technology
08.2015 - 05.2021
- Provided direct support to 1,500 employees, focusing on their mental well-being and personal growth within a large corporate environment
- Coached individuals on career development, helping them navigate challenges and align their professional goals with personal values
- Developed and implemented training plans aimed at enhancing interpersonal skills and fostering emotional resilience among employees
- Led initiatives to support the integration of employees with disabilities, facilitating their adaptation to both the workplace and broader society
- Actively participated in and mediated difficult conversations, addressing employees’ concerns and personal challenges to promote engagement and well-being
- Delivered tailored HR management services to a diverse group of employees, prioritizing their mental health and overall job satisfaction.
Project Manager
GEFIT Technology
11.2013 - 07.2015
- Facilitated cross-cultural collaboration, working closely with clients from diverse backgrounds, including Germany, Turkey, Italy, France, the US, and India, to foster effective communication and understanding.
- Managed the successful implementation of 12 simultaneous projects, each valued at approximately $2.5 million, by coordinating teams, addressing challenges, and ensuring timely delivery
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
Sales and Marketing Representative
General Logistics and Trading (Dalian)., Ltd
08.2009 - 10.2013
- Support business growth by managing and following up on import and export orders, demonstrating strong organizational and communication skills
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Achieved or exceeded company-defined sales quotas.
Education
Master of Arts - Clinical Psychology
Antioch University
Santa Barbara, CA09.2025
Bachelor of Arts - Business Administration And Management
Dongbei University of Finance And Economics
Dalian, China07.2015
Associate of Arts - International Business Management
Dalian Vocational And Technical College
Dalian, China07.2009
Skills
- Excellent computer skills, particularly MS Excel, Word and Power Point
- One-on-one support
- Documentation requirements
- Progress Evaluations
- Building rapport
- Motivational Interviewing
- Policy Improvement Recommendations
- Exit Interviews and Processes
- Conflict Resolution and problem solving
- Performance Management Systems operation
- Intervention Planning
Certification
- Child abuse & Neglect Mandated Reporter Training
- Certified as Senior Aromatherapist, Tüv Rheinland Germany
- Polaris's Human Trafficking 101 Training
- The Gottman Method Couples Therapy Level 1 & 2 Clinical Training in progress
- Gottman Method Treating Affaires and Trauma in progress
- Certified Psychological First Aid
- Completed Suicide Prevention Training
- Taking training for Addiction Treatment, in progress
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Pricing Department Manager
Sprouts Farmers Market Inc.
10.2021 - Current
Senior People Advisor
Accenture Technology
08.2015 - 05.2021
Project Manager
GEFIT Technology
11.2013 - 07.2015
Sales and Marketing Representative
General Logistics and Trading (Dalian)., Ltd
08.2009 - 10.2013
Master of Arts - Clinical Psychology
Antioch University
Bachelor of Arts - Business Administration And Management
Dongbei University of Finance And Economics
Associate of Arts - International Business Management
Dalian Vocational And Technical College
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