Shubha Dugad
Murphy,TX
Summary
Dynamic and results-oriented professional with a proven track record at Gideon Math and Reading, enhancing client retention through exceptional customer service and advanced Microsoft Office skills. Expert in fostering community engagement and streamlining operations, demonstrating a unique blend of interpersonal and organizational abilities.
Overview
5
5
years of professional experience
Work History
Volunteer
SKY Schools
10.2022 - Current
- Event Planning & Coordination: Assisted in organizing and supporting events, ensuring smooth execution and successful outcomes.
- Collaboration & Community Engagement: Worked with nonprofit organizations to develop joint initiatives, addressing community needs.
- Event Support: Provided hands-on support for event operations, resolving issues to maintain efficiency.
- Interpersonal Communication: Used strong communication skills to convey information clearly to colleagues and event participants.
- Administrative Support & Documentation: Assisted with event documentation, including scheduling, creating promotional materials, and tracking post-event feedback. Proficient in word processing and computer systems to manage event-related tasks, ensuring efficient organization and follow-up.
- Maintained clean, neat, and operational facilities to serve program needs.
Tutoring Supervisor
Gideon Math And Reading
04.2020 - Current
- Critical Thinking & Problem-Solving: Emphasized in all areas of tutoring and management to assess, adapt, and resolve challenges with students, parents and staff.
- Error Review & Targeted Interventions: Focused on identifying errors and applying effective interventions to improve academic outcomes.
- Progress Monitoring: By tracking progress and adjusting plans based on student performance a positive learning environment by fostering open communication among tutors, students, and parents.
- Computer Proficiency & Word Processing: Highly proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) to maintain records, generate reports, and track student progress. Experienced in using learning management systems, educational apps, and communication platforms to enhance tutoring sessions and streamline administrative tasks.
- Increased client retention through excellent customer service practices that addressed concerns promptly and effectively resolved issues.
Education
Certificate - Design & Digital Arts Emphasis in Internet Design
• University of California
IrvineDiploma Obtained in Textile Designing And Printing - Print And Design
Sophia Polytechnic College
Mumbai, IndiaSkills
- Organized and efficient
- Customer service
- Computer skills
- Relationship building
- Community outreach
- MS office
- Data entry
- Filing and recordkeeping
- Time management
Timeline
Volunteer
SKY Schools
10.2022 - Current
Tutoring Supervisor
Gideon Math And Reading
04.2020 - Current
Certificate - Design & Digital Arts Emphasis in Internet Design
• University of California
Diploma Obtained in Textile Designing And Printing - Print And Design
Sophia Polytechnic College
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