Shubha Jagannathan
Vienna,VA
Summary
Customer service-oriented Fitness Manager offering seven years of experience in improving overall business revenues through active client engagement. Expertise in planning, developing and implementing individual and group fitness programs. Recognized top performer for client-based growth and increased class participation.
Overview
7
7
years of professional experience
Work History
Assistant Health Fitness Program Manager
Corporate Fitness Works (Freddie Mac Client Site)
Mclean, VA
07.2022 - Current
- Assist with administration of the client site and all of its General Operations. Complete opening, closing and shift change functions to maintain operational standards each day.
- Welcome Fitness Center Members and ask open-ended questions to understand and assist with their individual membership and fitness requirements.
- Track and maintain assigned budgets as well as compile weekly, monthly, and quarterly reports. Analyze business performance data and forecasted business results for upper management.
- Complete Fitness Assessments, Body Composition Evaluations, as well as provide basic Nutrition Consults, within scope of practice.
- Teach Group Exercise classes, as well as lead Personal Training sessions.
- Organize team activities to build camaraderie and foster pleasant workplace culture.
- Resolve customer inquiries and complaints requiring management-level escalation.
- Guide gym equipment repairs and services to sustain high-level quality of work.
Yoga Studio Manager/Teacher Training Faculty
Life Time Fitness
Centreville, VA
09.2017 - 07.2022
- Welcomed members and asked open-ended questions to understand individual needs.
- Facilitated weekly Yoga classes and utilized schedule optimization tools to build and grow classes.
- Led several successful Yoga Teacher Training sessions, in addition to private lessons and monthly workshops. Utilized Exerp software to process billing and payments for services.
- Hired, onboarded, and trained new yoga teachers. Managed teacher payroll and commission.
- Maintained healthy staff morale to drive performance improvement via consistent performance review, feedback, coaching, and team building.
- Served as a Class Experience Lead for a variety of Group Exercise Classes in addition to Yoga.
- Guided studio equipment repairs and services.
- Monitored social media and online sources for industry trends
Yoga Teacher
Lifetime Athletic Club
Fairfax And Centreville, VA
06.2016 - 07.2022
- Led group yoga classes to include Yoga basics, Ashtanga, Vinyasa, and Yin Yoga styles.
Yoga Teacher
Xpress Dance & Fitness
Mclean, VA
03.2017 - 03.2020
- Led group yoga classes at various Corporate sites including Freddie Mac, Verisign, and Navy Federal Credit Union.
Education
Master of Science - Hospitality and Tourism Management
PONDICHERRY UNIVERSITY
Pondicherry, IndiaAssociate of Science - Interior Design
Northern Virginia Community College
Sterling, VASkills
- Corporate Fitness Management
- Yoga Studio Management
- Budgeting and Payroll
- Customer Service
- Workshops and Events
- Class Scheduling Optimization
- Hiring and Training
- Fitness Assessments
- Body Composition Testing
- Nutrition Consults
- Personalized Coaching
- Group Classes
- Supervision & Leadership
- First Aid/CPR
- Team Building
- Anatomy Knowledge
CERTIFICATIONS
- Certified Weight Loss Specialist from NASM (National Academy of Sports Medicine)
- 500 HR Certified Yoga Teacher (Yoga Alliance Certified)
- Current CPR/First Aid Certification (American Red Cross)
Timeline
Assistant Health Fitness Program Manager
Corporate Fitness Works (Freddie Mac Client Site)
07.2022 - Current
Yoga Studio Manager/Teacher Training Faculty
Life Time Fitness
09.2017 - 07.2022
Yoga Teacher
Xpress Dance & Fitness
03.2017 - 03.2020
Yoga Teacher
Lifetime Athletic Club
06.2016 - 07.2022
Master of Science - Hospitality and Tourism Management
PONDICHERRY UNIVERSITY
Associate of Science - Interior Design
Northern Virginia Community College
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