Shubomi Awotoye
Dallas,TX
Summary
Hardworking professional with over two years of experience in patient-facing roles across hospitality and healthcare settings. Proven ability to deliver exceptional care, manage high-volume environments and make sound decisions under pressure while contributing to company goals.
Overview
3
3
years of professional experience
Work History
Ophthalmic Technician
Eyedoc Vision Services
05.2024 - 06.2025
- Conducted pre-tests assisting optometrists with patient care and ensuring accurate data collection
- Managed patient records and scheduled appointments
- Expedited insurance claims processing for patients by verifying coverage details
- Resolved billing discrepancies and processed payments effectively
Front Desk Receptionist
Vision City Of Arlington
03.2023 - 08.2023
- Greeted patients, managed check-ins, and handled phone line systems
- Operated ophthalmic equipment for patient eye examinations
- Sorted and classified documents into appropriate filing systems while adhering to HIPAA guidelines
- Assisted in appointment scheduling
Host Management
Olive Garden
02.2022 - 03.2023
- Maintained a professional and welcoming atmosphere
- Monitored restaurant activity flow
- Coordinated and managed guests reservations and seat arrangements
- Collaborated with team members for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Health
University of Houston
05-2025
Skills
- Electronic Medical Records (EMRs)
- Multitasking & Time Management
- Crystal Practice Management (CPM)
- HIPAA proficiency
- Phone Etiquette
- Patient Care
- Office Administration
- Customer Service
- Appointment Scheduling
- Visual prescreening
- Payment Processing
- Data Entry
Timeline
Ophthalmic Technician
Eyedoc Vision Services
05.2024 - 06.2025
Front Desk Receptionist
Vision City Of Arlington
03.2023 - 08.2023
Host Management
Olive Garden
02.2022 - 03.2023
Bachelor of Science - Health
University of Houston
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