Shudarson Kathiresan
Walnut Creek,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Set and enforced consistent standards to maintain team satisfaction and meet performance targets. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
09.2016 - 12.2023
- Worked from barista, to shift supervisor, to assistant store manager, to store manager
- Hospitality and organization skills highly developed
- Inspire and motivate partners to bring out the best in themselves
- Increasing week to week sales and continuing to grow and develop partners
- Planning and prioritizing business excellence using cash management, quarterly reviews and inventory excellence
- Processing payroll, utilizing accurate labor, and scheduling to meet proper store demands
- Opting in and giving feedback and holding partners accountable to help develop as future leaders
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Weekly cadence in recruiting, hiring and training of partners.
- Managing daily calls, emails, and comments from customers and upper management
Shift Supervisor
Cal Poly Pomona on Campus Store
03.2015 - 03.2016
- Sorted and accounted for various groceries
- Hospitable service and sold groceries and merchandise to customers
- Was promoted to shift supervisor after only a month due to working smart and efficient
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Volunteer
City of Fremont
07.2011 - 06.2012
- Help kids with homework
- Played with kids and made sure they had fun during break time
- Making sure kids had a fun, safe experience
- Was awarded Volunteer of the Summer for being the best volunteer
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Enhanced community engagement by organizing and leading outreach events.
Education
Management Information Systems
Arizona State University
2018
Management Information Systems
Drexel University
Philadelphia, PA2017
Management Information Systems
California State Polytechnic University, Pomona
Pomona, CA2016
Management Information Systems
Ohlone College
Fremont, CA2015
High School diploma -
Mission San Jose High School
Fremont, CA06.2012
Skills
- Great communication skills
- Strong and effective leadership
- Customer experience focus
- Team collaboration
- Patient and understanding
- Motivated and quick learner
- Team player
- Problem solving skills
- Computer literacy
- Build and strengthen professional relationships
- Proficient with Microsoft Office and Google
- Payroll and Scheduling Management, Talent Recruitment and Hiring, Budget and Inventory Management
Accomplishments
-Manager of the Quarter (Starbucks)
-Community Champion of the Year (Starbucks)
-Earned Coffee Master Apron (Starbucks)
-Volunteer of the Summer (City of Fremont)
Languages
Tamil
Native or Bilingual
English
Native or Bilingual
Affiliations
- Gym
- Volunteering at Contra Costa Food Bank
- Cooking and Baking
- Gaming
Certification
- CPR Certified
- Food Safety Management Certification
Timeline
Store Manager
Starbucks
09.2016 - 12.2023
Shift Supervisor
Cal Poly Pomona on Campus Store
03.2015 - 03.2016
Volunteer
City of Fremont
07.2011 - 06.2012
Management Information Systems
Arizona State University
Management Information Systems
Drexel University
Management Information Systems
California State Polytechnic University, Pomona
Management Information Systems
Ohlone College
High School diploma -
Mission San Jose High School
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